Logo of Huzzle

🚀 Internship

• Starts Mar 6

IT Intern

Logo of Exiger

Exiger

•

1mo ago

🚀 Summer Internship

Richmond

AI generated summary

  • The ideal candidate for this IT internship must be currently enrolled in a university, preferably in their junior, senior or a master's program, pursuing a degree in Information Technology, Computer Science, or a related field. They should have a strong attention to detail, basic understanding of IT systems and troubleshooting principles, effective communication skills, and the ability to coordinate and collaborate with team members for efficient system management.
  • The IT Intern at Exiger will be responsible for managing and tracking laptops, reconciling device and user information, removing inactive devices, providing user support, and troubleshooting connectivity issues.

Summer Internship

Data•Richmond

Description

  • Exiger is seeking a detail-oriented and motivated Intern for IT Support and Inventory Management. Reporting to the IT Manager, this internship offers a unique opportunity to contribute to our mission of enhancing operational efficiency and user support within our dynamic IT environment. The key mission of this role is to add value by ensuring accurate device inventory, reconciling information across IT systems, and providing basic user support.

Requirements

  • Currently enrolled in a university, ideally in their junior, senior or a master's program.
  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Strong attention to detail, ensuring accuracy in device inventory and user information.
  • Basic understanding of IT systems and troubleshooting principles.
  • Effective communication skills and a willingness to assist with user support requests.
  • Ability to coordinate and collaborate with team members for efficient system management.

Education requirements

Currently Studying
Masters

Area of Responsibilities

Data

Responsibilities

  • Add all laptops to device inventory, ensuring accurate tracking and documentation.
  • Reconcile device and user information between various IT systems, including ServiceNow, JAMF, Endpoint Central, and Active Directory.
  • Remove inactive devices from various systems in coordination with team members, maintaining data accuracy.
  • Complete simple user support requests, such as account and VPN lockouts, to ensure seamless user experiences.
  • Depending on ability, provide basic troubleshooting to users, addressing issues like WiFi and VPN connectivity.

Details

Work type

Full time

Work mode

hybrid

Start date

Mar 6, 2024

Location

Richmond