Logo of Huzzle

Home

Matches

Explore

Manage

IT Internship

image

Rituals

13d ago

  • Internship
    Full-time
    Placement Program
  • Software Engineering
    IT & Cybersecurity
  • Amsterdam

AI generated summary

  • You should have basic knowledge of Azure Active Directory, Microsoft Exchange, and ITIL Asset Management. Support Microsoft Teams Rooms, know Apple products, travel, and communicate well in English.
  • You will provide technical support, deploy laptops, manage onboarding, handle tickets, maintain hardware/software inventory, oversee ICT support quality, and assist with IT projects.

Requirements

  • Would be nice to have basic knowledge of (Azure) Active Directory, Microsoft Exchange, ITIL Asset Management
  • Are able to support on Microsoft Teams Meeting Rooms
  • Knowledge of Apple products
  • Willing to travel to our LHO (mainly EU)
  • Good written and spoken communication skills (English, any other EU language would be a plus)
  • You are service minded

Responsibilities

  • Provide hardware and software technical support for our CHO and LHO employees
  • On site support at LHO locations (mainly EU)
  • Deploy laptops, add new users as part of onboarding
  • Handle general ticketing and problem escalation
  • Guards the quality and timeline of ICT support to the business
  • Maintain hardware and software inventory
  • Manage processes and different cases at the same time
  • Contribute on IT related projects

FAQs

What location is this internship based in?

This internship is based at the Central Head Office in Amsterdam.

What will be my main responsibilities during this internship?

Your main responsibilities will include handling IT-related requests, providing hardware and software technical support, deploying laptops for new users, managing ticketing and problem escalation, and contributing to IT-related projects.

Will I need to travel for this internship?

Yes, you will need to travel to Local Head Office (LHO) locations mainly within the EU.

What type of technical support will I be providing?

You will provide hardware and software technical support for employees at the Central Head Office (CHO) and Local Head Offices (LHO).

What qualifications or knowledge should I have for this internship?

It would be nice to have basic knowledge of (Azure) Active Directory, Microsoft Exchange, and ITIL Asset Management, as well as familiarity with Microsoft Teams Meeting Rooms and Apple products.

Is there an onboarding program for interns?

Yes, there is an elaborate intern onboarding program to help you get to know our people, products, and culture.

What are some of the benefits of working at Rituals as an intern?

Benefits include a MacBook, a 20% discount on Rituals products, personal development opportunities, fresh fruit and healthy lunches, monthly business updates, and participation in an exclusive internship challenge.

What qualities do you expect from an intern?

We expect interns to be high on energy, low on ego, with excellent problem-solving, documentation, and communication skills, as well as being service-minded and adaptable to our fast-paced environment.

What languages should I be proficient in for this role?

Good written and spoken communication skills in English are required, and proficiency in any other EU language would be a plus.

Are there any health and wellbeing initiatives for interns?

Yes, there are numerous health and wellbeing initiatives available for interns.

Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!