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Internship

IT Service Desk Internship - Summer 2024

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HCVT

•

2mo ago

🚀 Summer Internship

Pasadena +1

⌛ Closed
Applications are closed

Summer Internship

IT & Cybersecurity•Pasadena, Long Beach

Description

  • As part of the HCVT team, you will be challenged and you will be surrounded by colleagues who will support your desire to learn and grow. Our culture is all about collaboration, teamwork, giving back to our communities, and partner access and accountability. We also believe that there is no one way to progress in your career. We are flexible and embrace diversity. We provide our team members the essential tools to be successful with a continual focus on technical training, as well as other skills necessary to thrive in the dynamic world of public accounting. 

Requirements

  • Available to work 40 hours a week from Mid-June through Mid-August with the potential to be offered a full-time position contingent upon a positive performance review
  • Flexibility to work in a hybrid environment (in office and/or from home as needed), to be organized with the Service Desk Manager
  • Ongoing education in an IT related field is acceptable with the potential to continue the internship part-time while attending classes
  • Excellent decision-making skills
  • Excellent troubleshooting skills
  • Excellent interpersonal skills
  • Experience in technical support preferred, but not required

Education requirements

Currently Studying

Area of Responsibilities

IT & Cybersecurity

Responsibilities

  • Assist IT Service Desk team with IT ticket queue, such as troubleshooting computer hardware/software issues or complete requested controlled processes
  • Assist IT Asset Coordination team with replacing hardware (laptops, monitors, docking stations, keyboards and mice)
  • Install, test, maintain, upgrade, and troubleshoot computers and other peripherals
  • Prepare decommissioned equipment for physical disposal
  • Conduct research on specific software or hardware
  • Help maintain documentation on software and computer systems
  • Participate in various IT related projects as needed

Details

Work type

Full time

Work mode

hybrid

Location

Pasadena, Long Beach