You need basic hardware and IT knowledge (MACOS preferred), strong communication and organization skills, a collaborative mindset, and a proactive, adaptable approach to learning.

You will resolve IT support tickets, set up hardware for new hires, manage offboarding processes, and collaborate on projects with various teams for compliance and initiatives.

IT & Cybersecurity

People, HR & Administration

Germany

Berlin

Medium

SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities. As one of the world’s most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers.

Entertainment & Media

SoundCloud

What's next in music is first on SoundCloud.



SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud. The SoundCloud summer internship program is a 10-week paid internship starting in June and ending in August. Our DEI-focused program is designed to create sustainable pipelines to invest in SoundCloud’s future, discover new, diverse talent at all levels, and develop future leaders who will contribute to all business areas. Interns will be fully immersed in the team, receiving opportunities to enhance their skills, and contribute to our mission. Furthermore, interns will receive various professional and personal development opportunities, like mentorship programming, fireside chats with senior leadership, innovative stretch assignments, and the chance to participate in networking events with other SoundCloud employees across the organization. SoundCloud is looking for an IT Support intern to join our Corporate IT team. They will work with the team to find solutions for automating daily tasks. Key Responsibilities * Respond to and resolve daily IT support tickets, providing timely technical assistance to employees * Configure and set up computers and other hardware for new hires for onboarding * Coordinate device collection, data archiving, and account deactivation for offboarding * Collaborate with People Operations, Security, and Workplace teams to support joint projects, security compliance, and internal initiatives Experience And Background * Basic knowledge of hardware setup and IT fundamentals (MACOS experience preferred) * Strong communication and organizational skills * Team-oriented mindset with the ability to collaborate across departments * Proactive, adaptable, and eager to learn new skills Internship applications must be submitted by April 4th, 2025. The summer internship program will be 10 weeks from June 2nd, 2025 - August 8th, 2025 (these dates are not flexible). This is a full-time internship and will be hybrid based out of our Berlin office. In-person attendance will be expected 2-3 times a week. About Us * We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London) * We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home * We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard * We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities Diversity, Equity and Inclusion at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.The SoundCloud summer internship program is a 10-week paid internship starting in June and ending in August. Our DEI-focused program is designed to create sustainable pipelines to invest in SoundCloud’s future, discover new, diverse talent at all levels, and develop future leaders who will contribute to all business areas. Interns will be fully immersed in the team, receiving opportunities to enhance their skills, and contribute to our mission.Furthermore, interns will receive various professional and personal development opportunities, like mentorship programming, fireside chats with senior leadership, innovative stretch assignments, and the chance to participate in networking events with other SoundCloud employees across the organization.SoundCloud is looking for an IT Support intern to join our Corporate IT team. They will work with the team to find solutions for automating daily tasks.Key Responsibilities * Respond to and resolve daily IT support tickets, providing timely technical assistance to employees * Configure and set up computers and other hardware for new hires for onboarding * Coordinate device collection, data archiving, and account deactivation for offboarding * Collaborate with People Operations, Security, and Workplace teams to support joint projects, security compliance, and internal initiatives      Experience And Background * Basic knowledge of hardware setup and IT fundamentals (MACOS experience preferred) * Strong communication and organizational skills * Team-oriented mindset with the ability to collaborate across departments * Proactive, adaptable, and eager to learn new skills      Internship applications must be submitted by April 4th, 2025.The summer internship program will be 10 weeks from June 2nd, 2025 - August 8th, 2025 (these dates are not flexible). This is a full-time internship and will be hybrid based out of our Berlin office. In-person attendance will be expected 2-3 times a week.About Us * We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London) * We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home * We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard * We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities      Diversity, Equity and Inclusion at SoundCloudSoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

IT Support Intern - SoundCloud

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.&lt;br&gt;&lt;br&gt;The SoundCloud summer internship program is a 10-week paid internship starting in June and ending in August. Our DEI-focused program is designed to create sustainable pipelines to invest in SoundCloud’s future, discover new, diverse talent at all levels, and develop future leaders who will contribute to all business areas. Interns will be fully immersed in the team, receiving opportunities to enhance their skills, and contribute to our mission.&lt;br&gt;&lt;br&gt;Furthermore, interns will receive various professional and personal development opportunities, like mentorship programming, fireside chats with senior leadership, innovative stretch assignments, and the chance to participate in networking events with other SoundCloud employees across the organization.&lt;br&gt;&lt;br&gt;SoundCloud is looking for an IT Support intern to join our Corporate IT team. They will work with the team to find solutions for automating daily tasks.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Respond to and resolve daily IT support tickets, providing timely technical assistance to employees&lt;/li&gt;&lt;li&gt;Configure and set up computers and other hardware for new hires for onboarding&lt;/li&gt;&lt;li&gt;Coordinate device collection, data archiving, and account deactivation for offboarding&lt;/li&gt;&lt;li&gt;Collaborate with People Operations, Security, and Workplace teams to support joint projects, security compliance, and internal initiatives&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience And Background&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Basic knowledge of hardware setup and IT fundamentals (MACOS experience preferred)&lt;/li&gt;&lt;li&gt;Strong communication and organizational skills&lt;/li&gt;&lt;li&gt;Team-oriented mindset with the ability to collaborate across departments&lt;/li&gt;&lt;li&gt;Proactive, adaptable, and eager to learn new skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Internship applications must be submitted by April 4th, 2025. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;The summer internship program will be 10 weeks from June 2nd, 2025 - August 8th, 2025 (these dates are not flexible). This is a full-time internship and will be hybrid based out of our&lt;strong&gt; Berlin&lt;/strong&gt; office. In-person attendance will be expected 2-3 times a week.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)&lt;/li&gt;&lt;li&gt;We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home&lt;/li&gt;&lt;li&gt;We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard&lt;/li&gt;&lt;li&gt;We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Diversity, Equity and Inclusion at SoundCloud&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.&lt;/em&gt;

IT Support Intern

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