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Internship

IT Support Tech Intern

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Jabil

18d ago

🚀 Summer Internship

Austin

AI generated summary

  • You need a computer science or related major, rising junior to recent graduate, 3.0+ GPA, programming skills in Python/SQL/PHP, based in Austin, TX, and strong communication and self-driven work ethic.
  • You will monitor IT tickets, resolve issues promptly, adhere to security policies, collaborate with team members, find ways to reduce costs, and prioritize exceptional customer service.

Summer Internship

IT & CybersecurityAustin

Description

  • Jabil Austin IT Support team needs an intern to assist with general IT support, operations, and projects.

Requirements

  • Major(s): Computer Science, Information systems, or other related majors
  • Class Year(s): Rising Junior, Rising Senior, Recent Graduate or Graduate Student
  • GPA: Min 3.0
  • Availability: Must be available to work in Austin, TX, from May 20, 2024 – Aug 9, 2024
  • Technical Skills: Exposure to reporting and software automation techniques
  • Programming experience in Python, PHP, or SQL
  • Effective Communication
  • Self-starter – Ability to drive work
  • Skills: Agility, Building Trusting Relationships, Decision-Making Skills, & Resilience

Education requirements

Currently Studying

Area of Responsibilities

IT & Cybersecurity

Responsibilities

  • Responsible for monitoring the IT ticket queue and resolve tickets in a timely manner
  • Follow all corporate, regional, and local governance and security policy.
  • Participate in the exchange of ideas and information within the department and encourage input from team members.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e., modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems, instituting automation)
  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; properly prioritizing issues dynamically.

Details

Work type

Full time

Work mode

office

Location

Austin