You must be 21+, able to commit 6 months, detail-oriented, problem-solver, proactive, organized, strong communicator, and proficient in Google docs, Word, Excel, and PowerPoint.

You will screen and approve loan applications, support borrowers, manage delinquency, pilot process improvements, collaborate with partners, lead cross-functional projects, collect feedback, source borrower stories, and improve training materials.

Business, Operations & Strategy

Large

Kiva (www.kiva.org) is a mission-driven technology non-profit. We run a global marketplace platform for crowd-funded micro-loans to serve the financially excluded in sectors such as education, water, clean energy, and refugee resettlement. Kiva combines the culture and approach of an internet start-up with a mission to alleviate poverty. We aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: “Loans that change lives."​

Finance

Kiva

Kiva is on a mission to expand financial access to help underserved communities thrive.

Kiva US&nbsp;is an innovative direct-to-borrower lending program. Launched in 2011, Kiva US has experimented with different approaches to bring 0% capital to financially excluded entrepreneurs throughout the US. With the mission to help underserved communities thrive, the Kiva US program seeks to:&nbsp;<ul><li>Expand access to capital to traditionally underserved entrepreneurs including women, minorities, and the underbanked</li><li>Lower the cost of that capital (by offering 0% interest, no fee loans)</li><li>Enable borrowers and local technical assistance providers to connect more directly so that borrowers receive application support and plug into local resources&nbsp;</li></ul>As a&nbsp;Kiva U.S Operations Intern, you will work closely with our Operations team. The US Operations team is responsible for all operations supporting the US program— from the borrower application to credit underwriting to fundraising support to loan disbursal to risk assessment and repayment. We maintain the tools used by the US team and our partners and strive to leverage them to meet our team’s needs as well as to better support both our borrowers and partners.This intern will be responsible for driving forward the way we support entrepreneurs during the loan origination process (from the moment they start an application for a Kiva loan until they complete their fundraising campaign on&nbsp;kiva.org) and manage delinquency of our borrowers.This role calls for the intern to gain a deep understanding of the entire borrower experience, take part in the review process of loan applications, and own process improvements to our system. The intern will also assist in analysis and project-based work (in areas including but not limited to: communications, data analysis, product, partner success, strategic partnerships, impact) help us continue to develop the US program and drive greater impact for small business entrepreneurs in the US.

Currently Studying

Kiva US is an innovative direct-to-borrower lending program. Launched in 2011, Kiva US has experimented with different approaches to bring 0% capital to financially excluded entrepreneurs throughout the US. With the mission to help underserved communities thrive, the Kiva US program seeks to: Expand access to capital to traditionally underserved entrepreneurs including women, minorities, and the underbankedLower the cost of that capital (by offering 0% interest, no fee loans)Enable borrowers and local technical assistance providers to connect more directly so that borrowers receive application support and plug into local resources As a Kiva U.S Operations Intern, you will work closely with our Operations team. The US Operations team is responsible for all operations supporting the US program— from the borrower application to credit underwriting to fundraising support to loan disbursal to risk assessment and repayment. We maintain the tools used by the US team and our partners and strive to leverage them to meet our team’s needs as well as to better support both our borrowers and partners.This intern will be responsible for driving forward the way we support entrepreneurs during the loan origination process (from the moment they start an application for a Kiva loan until they complete their fundraising campaign on kiva.org) and manage delinquency of our borrowers.This role calls for the intern to gain a deep understanding of the entire borrower experience, take part in the review process of loan applications, and own process improvements to our system. The intern will also assist in analysis and project-based work (in areas including but not limited to: communications, data analysis, product, partner success, strategic partnerships, impact) help us continue to develop the US program and drive greater impact for small business entrepreneurs in the US.

Kiva U.S. Operations Intern

Requirements

Responsibilities

Kiva

Mission & Purpose