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Leasing Community Intern - Indiana

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Cardinal Group Companies

2mo ago

  • Internship
    Part-time
    Summer Internship
  • Real Estate & Property
  • Indiana

AI generated summary

  • You must be a current college student, living in the community, with a minimum GPA of 2.5. Availability to work 20 hours a week, lift up to 40 lbs, and embody Cardinal's Core Values.
  • You will be the face of Cardinal Group Companies, ensuring customers are satisfied, completing lease applications, maintaining lease file documentation, staying current on market trends, planning community events, and working weekends and evenings as needed.

Requirements

  • High school diploma or equivalent.
  • Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
  • Must have completed a minimum of one year at the enrolled accredited college or university.
  • Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position.
  • Must be a current or future leaseholder of community.
  • Must live on designated community floor, per community guidelines, as assigned by Community Manager.
  • Able to lift up to 40 lbs.
  • Must have a valid driver’s license.
  • Available to be scheduled for work approximately 20 hours per week.
  • Available evenings and weekends.
  • Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

  • Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
  • Administrative Front Desk tasks and duties.
  • Participate in Cardinal Way of Leasing (CWoL) training as required.
  • Utilize the Cardinal Way of Leasing by:
  • Warmly greeting prospective clients
  • Answering incoming leasing calls
  • Determining needs and preferences
  • Professionally presenting the community and apartment homes
  • Utilizing feature/benefit selling
  • Closing the sale
  • Following up
  • Complete all lease applications and lease file paperwork.
  • Required to pass third party leasing shops and become Cardinal Way of Leasing certified.
  • Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
  • Be an expert on current market conditions and trends, by shopping competition and attending Cardinal trainings.
  • Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
  • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
  • Participate in and assist with planning community events.
  • Assist with various additional community projects as assigned by the Community Manager.
  • Participate in Cardinal U training as required.
  • “On-call” responsibilities (lock-outs, nightly rounds, etc.)
  • Required to work evenings and weekends

FAQs

What are the primary responsibilities of a Leasing Community Intern?

The primary responsibilities of a Leasing Community Intern include delivering high-quality customer service to residents, working collaboratively as part of a team, striving for 100% occupancy by retaining existing residents, leasing current availability, and pre-leasing future availability.

What skills are essential for a Leasing Community Intern to possess?

Essential skills for a Leasing Community Intern include strong customer service abilities, teamwork and collaboration skills, and the capability to effectively engage with residents and prospective tenants.

Is teamwork important in the role of a Leasing Community Intern?

Yes, teamwork is crucial for a Leasing Community Intern, as the role involves cooperating and collaborating with colleagues to achieve goals related to resident retention and property leasing.

What is the goal of the Leasing Community Intern regarding occupancy?

The goal of the Leasing Community Intern is to achieve 100% occupancy by retaining existing residents, leasing current availability, and pre-leasing upcoming availability.

Do Leasing Community Interns interact directly with residents?

Yes, Leasing Community Interns interact directly with residents, as delivering high-quality customer service and dedication to resident needs is a primary responsibility of the role.

What qualities are important for providing high-quality customer service in this internship?

Important qualities for providing high-quality customer service in this internship include effective communication skills, patience, empathy, and a proactive attitude in addressing resident needs and inquiries.

Is prior leasing experience required for this internship?

The job description does not specify that prior leasing experience is required, although having related skills and a passion for customer service would be beneficial.

What opportunities for growth exist in the Leasing Community Intern position?

As a Leasing Community Intern, there may be opportunities for growth within the company, including potential advancement to full-time leasing or management positions, as well as gaining valuable industry experience.

Cardinal Group Companies

To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive

Real Estate
Industry
1001-5000
Employees

Mission & Purpose

The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.