Logo of Huzzle

Internship

• Starts May 19

Legal Research Intern

Logo of RELX Group

RELX Group

23d ago

🚀 Off-cycle Internship
💻 Remote

AI generated summary

  • You need to be a current Juris Doctorate student with 40 wpm typing speed, multitasking skills, empathy, business acumen, attention to detail, and time management abilities.
  • You will conduct legal research and provide solutions to customers via Live Support chat while maintaining confidentiality, managing multiple conversations, and offering additional products/services.

Off-cycle Internship

Legal

Description

  • As a Legal Research Intern, you will receive product/tool training and provide customer support through Live Support. Your role also includes conducting legal research and resolving customer inquiries about usability and research.

Requirements

  • Be currently pursuing a Juris Doctorate program. 1L, 2L, or 3L law students are eligible for the internship.
  • Possess excellent typing skills with a minimum of 40 wpm and 85% accuracy.
  • Have efficient multitasking and time management abilities.
  • Be empathetic and understanding of customer needs.
  • Demonstrate excellent business acumen and be able to offer value-added services to customers.
  • Be detail-oriented and able to pay close attention to accuracy and quality of work.

Education requirements

Currently Studying

Area of Responsibilities

Legal

Responsibilities

  • Conducting legal research and providing solutions to customers via Live Support chat
  • Maintaining confidentiality and sensitivity of information from customer conversations.
  • Managing multiple conversations simultaneously while maintaining a high level of responsiveness
  • Understanding customer pain points and providing an effortless customer experience
  • Using scripted messages appropriately and timely.
  • Creating meaningful connections with customers and offering additional products or services when applicable

Details

Work type

Full time

Work mode

remote

Start date

May 19, 2024