Logo of Huzzle


MassVoice Operations Intern

🚀 Off-cycle Internship


AI generated summary

  • You need to be organized, tech-savvy, and self-motivated with basic knowledge of Microsoft Office, networks, and telecom to excel in this MassVoice Operations Intern role.
  • You will collect and analyze data on Telecom trunking, stations, and IP ranges, strategize asset consolidation, and organize mobile device inventory and plans. Use SharePoint to report information at the agency level.

Off-cycle Internship

IT & Cybersecurity•Boston


  • MassVoice is the Enterprise Telecommunications system for the Executive Branch. The mission of the Unified Communications team at EOTSS is to combine voice and data communication into a single collaborative service, which we offer to the enterprise for a standard experience among all users. With MassVoice, EOTSS is looking to consolidate additional agencies onto the MassVoice cloud and provide a more cost-effective means of telecommunications. In agencies where this may not be possible, we look to connect disparate phone systems on the back end, to eliminate unnecessary charges for calls among state entities. EOTSS is looking for a better enterprise solution for conferencing and screen sharing which can be standard across all Executive Agencies.


  • Working knowledge and experience with Microsoft Office Suite and SharePoint.
  • Organized and logical.
  • Come with a basic understanding of network and telecom theories/terminology.
  • Basic technical skills.
  • Self-motivated and ability to learn quickly.

Education requirements

Currently Studying

Area of Responsibilities

IT & Cybersecurity


  • EOTSS is seeking a MassVoice Operations Intern who will be working with the MassVoice Engineering and Operations Team. They will gather and analyze data on Telecom trunking, stations, and IP ranges. They also will strategize a plan to consolidate and rationalize these assets. These tasks will also be performed on the mobile device inventory and plans within EOTSS and across the Enterprise. You will use our SharePoint site and the information gathered to organize a workable document collection to report information at the agency level.


Work type

Full time

Work mode