FAQs
What is the primary role of the Cluster Group, M&E Trainee?
The primary role of the Cluster Group, M&E Trainee is to assist in managing meeting and event inquiries, ensuring exceptional client and guest experiences while contributing to a sales-driven culture within the team.
What qualifications are required for the Cluster Group, M&E Trainee position?
The role requires proven experience in meetings and events, strong relationship-building skills, creativity, proactivity, a passion for the hospitality industry, and fluency in English and/or French and Spanish.
Are there opportunities for professional development within this position?
Yes, the Cluster Group, M&E Trainee is expected to develop and build their skills, knowledge, and experience within the meetings and events department, aligning with the company's culture of growth and development.
Will I work in a team environment?
Yes, the position involves collaboration with a team of talented individuals dedicated to delivering exceptional service and maximizing client and guest satisfaction.
Do I need prior sales experience to apply for this role?
While proven experience in meetings and events is essential, a strong sales-driven mindset and the ability to adapt to a sales culture are equally important.
What is the expected response time for inquiries?
Inquiries should be answered to Radisson Hotel Group's standards within an agreed time frame, ensuring all aspects of the client and guest experience are addressed promptly.
Is fluency in multiple languages required for this position?
Yes, fluency in English and/or French and Spanish is required, as this will help in communicating effectively with diverse clients and guests.
Are there specific tools I need to be familiar with for this role?
While specific tools may be outlined by Radisson Hotel Group, familiarity with industry-standard tools for managing inquiries and sales opportunities will be beneficial.
What kind of work culture can I expect at Radisson Hotel Group?
You can expect a dynamic and collaborative work culture that emphasizes exceptional service, a proactive sales environment, and a commitment to making every moment matter.
How important is creativity in this role?
Creativity is very important, as it helps to produce a proactive sales culture and develop innovative solutions for client inquiries and event planning.