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Network/Helpdesk Intern

Applications are closed

  • Internship
    Full-time
    Starts on May 28
    Summer Internship
  • Software Engineering
  • Cleveland

Requirements

  • Proficient with Office 365 support
  • Working knowledge of MacOS, Windows, and Azure
  • Software installation and implementation experience
  • Some knowledge of LAN/WAN network configuration/domains
  • Previous work with Cloud and cybersecurity a plus
  • Customer service mindset
  • Excellent communication skills, both written and verbal
  • Ability to work both independently and collaboratively
  • Flexible and able to adjust to changing demands
  • Attention to detail and good organizational & planning skills
  • Available to work days, evenings, and weekends as needed
  • Preferred Experiences:
  • Previous work in a helpdesk setting preferred
  • Intern applicants must be currently enrolled in a college (preferably entering senior year after summer 2024) or graduate school program.

Responsibilities

  • Assist with the installation and deployment of software applications
  • Ongoing helpdesk support
  • Preventative maintenance
  • Security auditing
  • Educate and train staff on applications as needed
  • Assist with the configuration and deployment of desktop and laptop systems
  • Network clean up
  • Help maintain inventory
  • Possible projects:
  • Network upgrade/cleanup
  • Cloud Migrations
  • Policy creation and documentation

Engage, teach and inspire through the power of rock & roll

Government
Industry
51-200
Employees

Mission & Purpose

The Rock & Roll Hall of Fame, Inc. is a nonprofit organization that exists to engage, teach, and inspire through the power of Rock and Roll. We carry out this mission through our educational programs, our library and archives, and through the operation of our world-class museum that collects, preserves, exhibits, and interprets Rock and Roll.

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