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Network Operations Intern

🚀 Off-cycle Internship


AI generated summary

  • You must have good communication skills, technical understanding of information systems, experience with network operations, and be enrolled in a relevant degree program to be eligible for this internship opportunity.
  • You will assist with troubleshooting hardware, applications, and infrastructure, update asset lists, deploy systems, monitor performance, analyze logfiles, create network diagrams, attend meetings, provide remote support, manage media/documentation, interact with various stakeholders, and contribute to cybersecurity initiatives.

Off-cycle Internship

Software Engineering•Chicago


  • The Metropolitan Water Reclamation District is seeking an intern in the Information Technology Department.


  • Minimum Qualifications and Requirements:
  • Good Communication skills.
  • Ability to collaborate with employees departmentally, agency-wide, and with external entities.
  • Sufficient technical understanding of information systems and addressing operations issues.
  • Familiarity with various applications and operating systems including Cloud (Microsoft Windows Azure).
  • Experience with various system architectures, networks (LAN, WAN), and patch management.
  • Aptitude and resourcefulness related to troubleshooting and problem solving.
  • Educational Requirements:
  • Applicants must be a current graduate or undergraduate student seeking a degree in Computer Science, Information Systems, Graphic Design, Data Science, Project Management, or Instructional Design.
  • Required Documents:
  • Letter of recommendation from a class instructor, professor, or Internship Coordinator from current school or university.
  • Cover letter stating interest in position.
  • Resume.
  • Eligibility Requirements:
  • Currently enrolled in a degree-seeking program in an accredited college or university and will be enrolled in the 2024/2025 school year.
  • Permanent residency within the territorial boundaries of the MWRD (students may attend school outside the territorial boundaries).
  • You must be a citizen or national of the United States, or an individual who is otherwise legally authorized to work in the United States.

Education requirements

Currently Studying

Area of Responsibilities

Software Engineering


  • The intern will work under the supervision of Section 283- Network Operations - Server/SAM employees assisting staff with the following tasks:
  • Troubleshoot hardware, applications, and associated infrastructure.
  • Review and update asset inventory lists.
  • Create, update, and deploy physical and virtual systems.
  • Prepare systems for software updates.
  • Verify and validate systems post-software updates.
  • Monitor system performance according to established requirements.
  • Analyze logfiles and provide summary reports to management for review.
  • Create/edit network and system diagrams.
  • Attend section meetings and take notes/minutes.
  • Provide remote hands-on support/ administration at various facilities.
  • Inventory physical media and documentation for classification, storage, and destruction.
  • Communicate and collaborate with supervisor, department peers, and external entities.
  • Help build internal wiki with technical documentation, manuals, and I.T. Policies.
  • Oversee agency cybersecurity initiatives and goals.


Work type

Full time

Work mode