Network Operations Intern

Metropolitan Water Reclamation District of Greater Chicago

Apr 1

Applications are closed

Internship
Full-time
Off-cycle Internship
Software Engineering
Chicago

Requirements

Minimum Qualifications and Requirements:
Good Communication skills.
Ability to collaborate with employees departmentally, agency-wide, and with external entities.
Sufficient technical understanding of information systems and addressing operations issues.
Familiarity with various applications and operating systems including Cloud (Microsoft Windows Azure).
Experience with various system architectures, networks (LAN, WAN), and patch management.
Aptitude and resourcefulness related to troubleshooting and problem solving.
Educational Requirements:
Applicants must be a current graduate or undergraduate student seeking a degree in Computer Science, Information Systems, Graphic Design, Data Science, Project Management, or Instructional Design.
Required Documents:
Letter of recommendation from a class instructor, professor, or Internship Coordinator from current school or university.
Cover letter stating interest in position.
Resume.
Eligibility Requirements:
Currently enrolled in a degree-seeking program in an accredited college or university and will be enrolled in the 2024/2025 school year.
Permanent residency within the territorial boundaries of the MWRD (students may attend school outside the territorial boundaries).
You must be a citizen or national of the United States, or an individual who is otherwise legally authorized to work in the United States.

Responsibilities

The intern will work under the supervision of Section 283- Network Operations - Server/SAM employees assisting staff with the following tasks:
Troubleshoot hardware, applications, and associated infrastructure.
Review and update asset inventory lists.
Create, update, and deploy physical and virtual systems.
Prepare systems for software updates.
Verify and validate systems post-software updates.
Monitor system performance according to established requirements.
Analyze logfiles and provide summary reports to management for review.
Create/edit network and system diagrams.
Attend section meetings and take notes/minutes.
Provide remote hands-on support/ administration at various facilities.
Inventory physical media and documentation for classification, storage, and destruction.
Communicate and collaborate with supervisor, department peers, and external entities.
Help build internal wiki with technical documentation, manuals, and I.T. Policies.
Oversee agency cybersecurity initiatives and goals.

Metropolitan Water Reclamation District of Greater Chicago

The MWRD treats wastewater and manages stormwater for the Chicago region.

Government

Industry

1001-5000

Employees

1889

Founded Year

Mission & Purpose

Established in 1889, the Metropolitan Water Reclamation District of Greater Chicago is an award-winning, special purpose government agency responsible for wastewater treatment and stormwater management in Cook County, Illinois. The MWRD provides services throughout an 883 square mile area which includes the City of Chicago and suburban communities. The MWRD serves an equivalent pop. of 10.35 million citizens; 5.25 million people, a commercial and industrial equivalent of 4.5 million people, and a combined sewer overflow of .6 million people. The MWRD's 554 miles of intercepting sewers and force mains range in size from 12 inches to 27 feet in diameter and are fed by approximately 10,000 local sewer system connections. The MWRD's Tunnel and Reservoir Plan (TARP) is one of the country’s largest public works projects for pollution and flood control. Four tunnel systems total 109 miles of tunnels, nine to 33 feet in diameter and 150 to 300 feet underground, are in operation. Three TARP reservoirs are in operation and construction is in progress on the remaining 6.5 billion gallon portion of the McCook Reservoir. The MWRD owns and operates the Stickney Water Reclamation Plant, the world’s largest, in addition to six other plants and 23 pumping stations. Treating an average of 1.4 billion gallons of wastewater each day, the MWRD's total wastewater treatment capacity is over 2 billion gallons per day. The MWRD recycles all biosolids and has an aggressive outreach program.