ūüöÄ Internship

Operations Internship

REKKI

‚ÄĘ

5d ago

ūüöÄ Placement Program

London

Rolling basis

Description

  • Whether you join the Sales Operations or Commercial Operations team, your focus will be providing administrative support to your assigned stakeholders, such as process improvement for our customers or testing internal Sales processes to drive efficiency. If you love the challenge of working in a fast-moving environment and have a passion for problem-solving, then REKKI is the ideal place for you! 


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Area of Responsibilities

Business, Operations & Strategy

Responsibilities

Sales Operations 

  • Process Design & Improvement: review existing processes, looking for opportunities for improvement while prioritising based on Sales needs 
  • Metric Reporting & Systems Administration: generating reports and assisting in data hygiene while maintaining trackers and analysing Sales performance   
  • Contracting: owning the contract journey from start to finish, including customer interactions and collaborating with Legal and Sales as needed 
  • Sales Support: assisting in the daily running of the Sales team

Commercial Operations

  • Customer Support & Success: providing exceptional customer service to both prospective and current clients, focusing specifically on addressing any concerns related to payments
  • Process Improvement: analyse REKKI's commercial processes to identify improvement opportunities 
  • Knowledge Base & Playbook Development: identify opportunities for education and create content that helps our customers 
  • Be the voice of customers: work closely with the product and wider commercial teams to design new commercial processes as REKKI evolves and grows 
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Requirements

  • Exceptional verbal and written communication skills mean you can adapt your style to suit the situation 
  • Natural problem solver - able to use own knowledge and critical thinking skills to decide on best courses of action and implement solutions 
  • A team player who collaborates and values others' input while being able to work through your daily tasks independently 
  • Ability to context switch and adapt to new strategies as we build and improve our ways of working 
  • You take pride in your organisation and time management skills, juggling multiple critical tasks and consistently delivering against hard deadlines
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