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Paid Internship - Consumer Relations Representative

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Monster Energy

Mar 23

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Marketing
  • Corona

Requirements

  • College graduate preferred.
  • 1-2 years of Consumer Relations and/ or Customer Service preferred.
  • Professional phone manner.
  • Must be able to deal with difficult and irate callers in a calm and controlled manner.
  • Excellent Data Entry Skills.
  • Intermediate to advance level of Word and Excel.
  • Excellent written and verbal skills.
  • Ability to work independently with minimal supervision.
  • Ability to successfully meet standards of physical examinations and substance abuse testing, if required.
  • Fluent in Spanish or French a plus.

Responsibilities

  • Create and maintain reports on databases to track and evaluate follow-through requests.
  • Execute appropriate response to consumer including, but not limited to; return written or verbal communications, forwarding responses to appropriate Sales or Marketing staff for follow-through and informative purposes, collect and ship requested materials.
  • Answer e-mails and written communication from consumers regarding all Monster Energy product lines.
  • Must be detailed oriented.
  • Must be able to constantly learn and answer questions about new products that are introduced to the market.
  • Must be able to constantly learn and be able to answer questions about new consumer promotions which are offered throughout the year.
  • Must have good problem solving skills.
  • Perform other duties as may be needed from time to time.

Monster Energy

Unleash the Beast!

Retail & Consumer Goods
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

Monster Energy is more than an energy drink, it is a lifestyle! We support the scene, our bands, our athletes, and our fans. We back athletes so they can make careers out of their passions. We strive to create immersive and authentic experiences that inspire. We celebrate with our fans and riders and employees! We are a brand that represents being the best at what we do. Join Us! Monster Energy is an affirmative action and equal opportunity employer.