FAQs
What is the position being offered?
The position being offered is an Aftersales Parts Advisor Apprentice at Group1 Ruislip.
What are the primary responsibilities of a Parts Advisor Apprentice?
Primary responsibilities include interacting with Trade and Retail customers, managing stock control and checks, using specialized computer systems for stock management and parts identification, and providing support to other departments such as the workshop.
Where will the off-the-job training take place?
Off-the-job training will take place at the BMW Group Academy in Berkshire.
How long is the apprenticeship program?
The apprenticeship program lasts for 12 months.
What qualifications are required to apply?
Applicants are required to have, or be predicted to obtain, GCSE Grade A*-C / 9 - 4 / or Functional Skills Level 2 (or equivalent) in English, Maths, and one other subject.
What future opportunities are available after completing the apprenticeship?
Upon successful completion, you will be a qualified Parts Advisor and can progress to various roles within the Retailer.
Will the training costs be covered?
Yes, all training costs, including travel, accommodation, and food, are covered by the BMW Retailer.
Is there a mentor assigned during the apprenticeship?
Yes, a mentor will be allocated to oversee your work-based learning programme.
How frequently does the BMW representative visit?
The BMW representative will visit every 12 weeks to set performance targets and discuss development needs.
Is there a specific focus during the training?
The training focuses on customer service skills, as well as the technical and product knowledge required for the Parts Advisor role.