Pharmacy Intern - Boston

Walgreens

Jan 6, 2024

Applications are closed

Internship
Part-time
Off-cycle Internship
Healthcare
Boston

Requirements

Are you a current student enrolled in an accredited school of pharmacy program?
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Responsibilities

Customer Experience:
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with customers.
Operations:
Learn from store and pharmacy team members, field leadership, team members and customers/patients
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Training & Personal Development:
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the role of a Pharmacy Intern in this position?

The Pharmacy Intern assists the pharmacist and pharmacy team members to ensure the best patient experience while adhering to state and federal regulations.

What are the primary responsibilities of a Pharmacy Intern?

The primary responsibilities include using pharmacy systems to obtain patient and drug information, processing prescriptions, and delivering a distinctive customer experience.

How does a Pharmacy Intern learn about pharmacy policies and procedures?

A Pharmacy Intern learns and champions pharmacy policies, procedures, and customer service best practices required to perform effectively as a future pharmacist.

What skills or experiences are emphasized for a successful Pharmacy Intern?

Successful Pharmacy Interns should have strong customer service skills, the ability to effectively communicate with patients, and a willingness to learn and follow pharmacy policies and procedures.

Are there any specific regulations a Pharmacy Intern must be aware of?

Yes, a Pharmacy Intern must be knowledgeable about and comply with state and federal regulations regarding pharmacy operations and patient care.

Is customer experience an important aspect of this position?

Yes, delivering a distinctive and delightful customer experience is a critical aspect of the Pharmacy Intern role.

What kind of training will a Pharmacy Intern receive?

A Pharmacy Intern will receive training on pharmacy systems, customer service best practices, and the policies and procedures necessary for a career as a pharmacist.

What is the importance of processing prescriptions in this role?

Processing prescriptions accurately is essential to ensuring patient safety and effective medication management, making it a vital responsibility of the Pharmacy Intern.

Walgreens

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.