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Pharmacy Intern Grad

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Walgreens

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Carmel

AI generated summary

  • You must obtain a Pharm D, pharmacist licensure within 90 days, have prescription dispensing experience, and be a certified immunizer or willing to become one within 90 days.
  • You will greet customers, assist with products and services, resolve issues promptly, and share customer service best practices to enhance the overall customer experience.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting

FAQs

What are the primary responsibilities of a Pharmacy Intern Grad?

The primary responsibilities include providing pharmacy consulting services, ensuring the proper compounding and dispensing of medications, counseling patients, assisting with financial and inventory management, and enhancing customer experience through healthcare services.

Is prior experience in pharmacy required for this position?

Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws is preferred.

What qualifications are necessary to apply for this position?

Candidates must be willing to obtain a Doctor of Pharmacy (Pharm D) degree and pharmacist licensure within the specified timeframes, and they should have a willingness to become a certified immunizer within 90 days of hire.

Will I receive training for my role as a Pharmacy Intern Grad?

Yes, training will be provided, and you are expected to maintain knowledge and skills related to pharmacy and healthcare through available resources and training programs.

How important is customer experience in this role?

Customer experience is a key focus of this role; the intern is expected to engage with customers, resolve their issues, and enhance their experience through proactive healthcare services.

Will I be involved in community outreach activities?

Yes, you will participate in community outreach activities to promote the pharmacy business and enhance growth opportunities in the local medical community.

How is performance evaluated in this role?

Performance is evaluated based on customer service, teamwork, and achievement of established performance indicators, as well as through constructive feedback from the Pharmacy Manager.

Are there opportunities for professional development?

Yes, the role encourages seeking professional development through performance monitoring, feedback solicitation, and mentorship from pharmacy and store management.

What is the process for handling insurance claims?

The intern will ensure accurate processing of insurance claims, resolve customer issues related to claims, and follow up with insurance companies and medical providers as necessary.

Does the position require weekend or evening shifts?

The job description specifies opening and closing duties, which may imply the need for weekend or evening shifts, but specific shift requirements can be confirmed during the hiring process.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.