FAQs
What are the primary responsibilities of a Pharmacy Intern Grad?
The primary responsibilities include providing pharmacy consulting services, ensuring proper compounding and dispensation of medications, engaging with customers for a positive experience, and assisting the pharmacy manager with workflow optimization, inventory management, and enhancing customer service.
What qualifications are required for this position?
Candidates must be willing to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited institution and pharmacist licensure from the respective Board of Pharmacy within 90 days of hire. Experience in prescription dispensing and knowledge of controlled substance laws are also required.
Is certification required for immunizations?
Yes, candidates must be a Certified Immunizer or be willing to become one within 90 days of hire.
How does this role contribute to customer experience?
The Pharmacy Intern Grad engages with customers, answers their questions, offers assistance with products and services, and builds strong relationships by anticipating customer needs, promoting healthcare services, and ensuring satisfaction with services provided.
What training and development opportunities are available to the Pharmacy Intern Grad?
The role includes maintaining knowledge of pharmacy and healthcare advancements through reading journals, obtaining necessary certifications, and seeking professional development through performance monitoring and feedback from managers.
What are the expectations regarding teamwork and personnel management?
The Pharmacy Intern Grad is expected to assist the Pharmacy Manager in staff hiring and training, promote teamwork, motivate team members, set expectations, and monitor progress.
Will there be opportunities to engage with the local medical community?
Yes, the Pharmacy Intern Grad will develop and maintain relationships with local healthcare providers and participate in community outreach activities to promote pharmacy services and growth opportunities.
Are there any specific customer service expectations?
Yes, the Pharmacy Intern Grad is expected to model and share customer service best practices, engage customers with courtesy, proactively offer help, and resolve customer issues in a timely manner.
How does the Pharmacy Intern Grad assist in operational efficiency?
The intern assists in ensuring compliance with regulations and company policies, reviews performance data, participates in workflow optimization, and helps with the accurate processing of insurance claims to minimize payment rejections.
What is the work environment like for this role?
The work environment involves engaging with customers in-person, counseling patients, performing pharmacy operations, and collaborating with pharmacy staff, ensuring a focus on both customer service and operational efficiency.