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Pharmacy Intern Grad

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Walgreens

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Lexington

AI generated summary

  • You must obtain a Pharm D, pharmacist licensure within 90 days, have experience in prescription dispensing, and be a certified immunizer or willing to become one within 90 days.
  • You will greet and assist customers, resolve issues promptly, answer questions, and promote best practices in customer service to enhance the overall experience.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer

FAQs

What is the main objective of the Pharmacy Intern Grad position?

The main objective of the Pharmacy Intern Grad position is to provide pharmacy consulting services to customers, ensuring the effective usage of medications, awareness of drug interactions, and offering preventive healthcare services like immunizations, while complying with regulatory guidelines and company policies.

What are the key responsibilities of this role related to customer experience?

Key responsibilities related to customer experience include engaging with customers, resolving issues in a timely manner, offering assistance with products and services, and developing strong relationships by proactively offering healthcare services.

What operations tasks will the Pharmacy Intern Grad perform?

The Pharmacy Intern Grad will perform tasks such as counseling patients about medications, verifying and dispensing prescribed medications, ensuring compliance with regulations, and maintaining current knowledge of pharmacy systems and procedures.

Is certification required for immunizations?

Yes, the position requires either being a certified immunizer or being willing to become one within 90 days of hire.

What qualifications are needed to apply for this position?

Candidates must be willing to obtain a Doctor of Pharmacy (Pharm D) degree prior to their start date and obtain pharmacist licensure from the respective Board of Pharmacy within 90 days of hire, along with experience in prescription dispensing activities.

How does the role contribute to pharmacy management and performance?

The role supports pharmacy management by assisting in analyzing performance data, helping establish efficient procedures, coaching staff, and promoting teamwork to achieve shared goals.

Are there opportunities for professional development in this position?

Yes, the Pharmacy Intern Grad is encouraged to pursue professional development through obtaining necessary certifications, training, and seeking feedback to enhance performance.

What type of communication is expected in this role?

The Pharmacy Intern Grad will support communication by relaying relevant corporate health and wellness strategy information to the pharmacy staff, assisting the Pharmacy Manager and Store Manager.

Does the position require working with insurance claims?

Yes, the Pharmacy Intern Grad will be responsible for ensuring accurate processing of insurance claims to resolve customer issues and prevent payment rejections.

Is Walgreens an equal opportunity employer?

Yes, Walgreens is an Equal Opportunity Employer, including disability and veterans.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.