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Pharmacy Intern - Grad

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CVS Health

14d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Healthcare
  • Mesa

AI generated summary

  • You must be a PharmD graduate, able to obtain pharmacist licensure within 120 days, hold intern/technician licensure, attend regularly, and possess strong communication and customer service skills.
  • You will assist pharmacists in patient care, manage prescriptions, provide immunizations, handle patient inquiries, contribute to team dynamics, ensure compliance, and maintain inventory.

Requirements

  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus:
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation:
  • Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues
  • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning:
  • Ability to use math to solve a

Responsibilities

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about vaccines and answering questions to obtain informed consent
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What are the educational requirements for the Graduate Pharmacy Intern position?

Candidates must be PharmD graduates of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health.

Is licensure required for this position?

Yes, candidates must be able to obtain required pharmacist licensure within the required timeframe per state guidelines, and must possess or be in the process of obtaining valid intern and/or technician licensure as required.

What type of training will be provided?

Graduate Pharmacy Interns will complete a comprehensive training roadmap within 120 days of graduation, designed to deepen their knowledge of store, district, and regional operations, as well as patient safety and pharmacy professional standards.

Will I have patient interaction in this role?

Yes, as a Graduate Pharmacy Intern, you will interact with patients by assisting with prescription fulfillment, providing counseling, answering medical questions, and delivering compassionate care.

Are there opportunities for advancement in this position?

Yes, as tenure and readiness increase, you will take on greater accountability for supporting management, oversight, and operations within the pharmacy.

What are the essential functions of the Graduate Pharmacy Intern?

Essential functions include regular attendance, completing training, maintaining attention and focus, providing customer service, using communication skills, applying mathematical reasoning, and resolving problems.

Is immunization support part of this role?

Yes, where permissible, Graduate Pharmacy Interns may support immunizations, including completing training to obtain Technician Immunizer status and educating patients about vaccines.

What are the physical demands of the position?

The position requires mobility, the ability to lift and move items, reach overhead, and maintain close visual acuity, along with being able to express and receive detailed information verbally.

What is the pay range for the Graduate Pharmacy Intern position?

The typical pay range for this role is $20.25 - $30.00 per hour.

Will this position require working nights or weekends?

Yes, regular and predictable attendance is required, including nights and weekends, to meet the needs of the pharmacy.

What qualifications would be preferred for this position?

Preferred qualifications include 1+ years of related work experience in pharmacy, retail, medical, or customer service settings, the ability to become immunization certified, and proficiency in Microsoft Suite.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.