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Pharmacy Intern - Richmond

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Walgreens

8d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Healthcare
  • Richmond

AI generated summary

  • You must be a pharmacy student willing to work flexible hours, fluent in English, have retail experience, good math skills, and preferably some experience with Walgreens.
  • You will engage customers, assist with prescriptions, provide excellent customer service, handle inventory, maintain pharmacy cleanliness, and continue learning about healthcare and pharmacy practices.

Requirements

  • Basic Qualifications:
  • Are you a current student enrolled in an accredited school of pharmacy program?
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Preferred Qualifications:
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Responsibilities

  • Customer Experience:
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Operations:
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Training & Personal Development:
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What will I be doing as a Pharmacy Intern in Richmond?

As a Pharmacy Intern in Richmond, you will be learning to provide the best patient experience by assisting the pharmacist and pharmacy team members, processing prescriptions, obtaining patient and drug information using pharmacy systems, and learning pharmacy policy, procedures, and customer service best practices.

What are the key responsibilities of a Pharmacy Intern in this role?

The key responsibilities of a Pharmacy Intern in Richmond include assisting the pharmacist and pharmacy team members, processing prescriptions, obtaining patient and drug information, and learning and championing pharmacy policy, procedures, and customer service best practices.

How will this position help me in my career as a future pharmacist?

This position will help you in your career as a future pharmacist by providing hands-on experience in pharmacy operations, customer service, and medication management. You will learn valuable skills and best practices that are essential for success in the pharmacy profession.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.