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Pharmacy Intern Year

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Walgreens

3mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • La Grange

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, prefer retail experience, and have good math skills for accurate prescription filling.
  • You will engage customers, assist pharmacists, handle prescriptions, manage inventory, and ensure a clean pharmacy while maintaining compliance with policies and delivering excellent patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Pharmacy Intern position?

The primary objectives include providing a positive patient experience through assisting pharmacists, processing prescriptions using pharmacy systems, and learning pharmacy policies and customer service best practices.

What are the main responsibilities related to customer experience for a Pharmacy Intern?

Main responsibilities include engaging customers by greeting them, resolving customer issues, modeling customer service best practices, and developing strong relationships with customers.

What operations tasks will a Pharmacy Intern be expected to perform?

A Pharmacy Intern will perform tasks such as assisting pharmacists with prescriptions, patient counseling, inventory management, and ensuring pharmacy cleanliness and organization.

Is there a requirement for specific training for this position?

Yes, the Pharmacy Intern is required to complete necessary training and maintain knowledge of the latest developments in healthcare and pharmacy.

Are there any preferred qualifications for applicants applying for the Pharmacy Intern role?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurately filling prescriptions.

What is the hourly wage range for this position?

The current salary range for this position is $16.50 per hour - $25.00 per hour, depending on various factors like geography and experience.

Is this position open to individuals with arrest and conviction records?

Yes, we will consider qualified applicants with arrest and conviction records.

What schedule flexibility is expected from a Pharmacy Intern?

Applicants must be willing to work a flexible schedule, including evening and weekend hours.

Do interns receive any specific benefits?

Yes, interns may receive various benefits, which can be reviewed by visiting the Walgreens benefits page linked in the job description.

What is the requirement regarding language proficiency for this position?

Fluency in reading, writing, and speaking English is a requirement for this position, except for applicants in Puerto Rico.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.