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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Sacramento

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English (except in Puerto Rico), flexible with hours, preferably have retail experience, and possess good math skills.
  • You will assist customers, support pharmacists in patient care, manage inventory, handle transactions, maintain a clean environment, and complete assigned training and tasks.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Pharmacy Intern Year position?

The primary objectives include providing the best patient experience, assisting the pharmacist and pharmacy team, processing prescriptions, and learning pharmacy policies, procedures, and customer service best practices.

Is prior experience required for this role?

No prior experience is required, but a preference for candidates with six months of experience in a retail environment and/or prior work experience with Walgreens is noted.

What qualifications are needed to apply for the Pharmacy Intern Year position?

Applicants must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English, and be willing to work flexible schedules, including evenings and weekends.

What responsibilities will I have as a Pharmacy Intern?

Responsibilities include engaging customers, assisting with the practice of pharmacy under supervision, performing pharmacy operations, supporting inventory management, and completing required training.

Are there any age or education requirements for this internship?

Candidates must be enrolled in a school of Pharmacy program, which typically implies they are pursuing higher education and are at least of legal working age.

What is the pay range for this internship position?

The pay range for this position is $16.50 per hour to $25.00 per hour, depending on geography, skills, education, and experience.

Can I apply if I have an arrest or conviction record?

Yes, we will consider for employment qualified applicants with arrest and conviction records as per the San Francisco Fair Chance Ordinance.

Will I receive training during the internship?

Yes, interns are required to complete training and are expected to maintain knowledge and skills in healthcare and pharmacy.

What is expected in terms of customer service in this role?

Interns are expected to engage customers positively, resolve issues, and model best practices to ensure a delightful customer experience.

Will I be working directly under a pharmacist?

Yes, interns will assist in the practice of pharmacy under the supervision of a licensed pharmacist, ensuring compliance with state, federal, and company policies.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.