Logo of Huzzle

Home

Matches

Explore

Manage

Pharmacy Intern Year

image

Walgreens

26d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Tampa

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, prefer retail experience, math skills for prescriptions, and we welcome applicants with arrest records.
  • You will engage customers, assist pharmacists, manage prescriptions, handle transactions, maintain inventory, support patient care, and ensure pharmacy operations are efficient and compliant.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include learning to provide the best patient experience, assisting pharmacists and pharmacy team members, using pharmacy systems to process prescriptions, and championing pharmacy policies and customer service best practices.

What are the primary responsibilities related to customer experience for a Pharmacy Intern?

Pharmacy Interns are responsible for engaging customers, resolving customer issues, modeling customer service best practices, and developing strong relationships with customers.

What are the operational tasks a Pharmacy Intern will perform?

Operational tasks include assisting pharmacists under supervision, entering and processing prescriptions, delivering patient care services, reporting prescription errors, handling telephone calls, and maintaining pharmacy inventory and cleanliness.

What are the training and personal development expectations for a Pharmacy Intern?

Interns are expected to complete required training and maintain knowledge and skills in healthcare and pharmacy, including staying updated with the latest news and developments.

Are there specific qualifications needed to apply for the Pharmacy Intern position?

Yes, applicants must be enrolled in a school of Pharmacy program, fluent in reading, writing, and speaking English, and willing to work a flexible schedule that includes evenings and weekends.

Is prior experience preferred for applicants?

Yes, it is preferred that applicants have six months of experience in a retail environment and prior work experience with Walgreens, along with good math skills to fill prescriptions accurately.

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills and abilities, education, and experience.

Does Walgreens consider applicants with arrest and conviction records?

Yes, Walgreens will consider qualified applicants with arrest and conviction records in accordance with local regulations.

Will a Pharmacy Intern have the opportunity to interact with healthcare providers?

Yes, Pharmacy Interns will assist pharmacists and other healthcare providers in delivering patient care and services, including patient counseling and health services.

What are the expectations regarding customer service for Pharmacy Interns?

Pharmacy Interns are expected to model and deliver a distinctive and delightful customer experience by sharing best practices with team members and ensuring customer needs are met proactively.

image

Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.