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Pharmacy Intern Year

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Walgreens

19d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Tampa

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, preferably have retail experience, good math skills, and we consider applicants with criminal records.
  • You will assist customers, support pharmacists, manage inventory, process prescriptions, maintain the pharmacy's appearance, and complete required training while ensuring compliance with policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary objective of the Pharmacy Intern Year position?

The primary objective is to learn to provide the best patient experience through assisting the pharmacist and pharmacy team members, in accordance with state and federal regulations.

What are my responsibilities regarding customer experience as a pharmacy intern?

You will engage customers and patients by greeting them, offering assistance with products and services, resolving customer issues, and developing strong relationships with customers.

Will I receive training in this position?

Yes, you are required to complete the necessary training and maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

Are there specific qualifications I must meet to apply for this role?

Yes, you must be enrolled in a school of Pharmacy program, be fluent in English (except in Puerto Rico), and be willing to work a flexible schedule that includes evenings and weekends.

Is prior experience in retail preferred for this position?

Yes, six months of experience in a retail environment and prior work experience with Walgreens are preferred.

What is the salary range for the Pharmacy Intern Year position?

The salary range is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

What will be my responsibilities related to operations in the pharmacy?

Your responsibilities will include assisting in the practice of pharmacy under the supervision of a pharmacist, processing prescriptions, delivering patient care, handling inventory management activities, and ensuring the pharmacy is stocked and orderly.

Can I still apply for this position if I have an arrest or conviction record?

Yes, we will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

What kind of customer service practices should I model?

You should model customer service best practices such as greeting customers, maintaining eye contact, offering help proactively, identifying customer needs, and ensuring customer satisfaction.

Will I be involved in patient counseling and other health services as an intern?

Yes, you will assist pharmacists and other healthcare providers in delivering patient care and services, including patient counseling and health services like blood pressure checks and medication therapy management.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.