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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Dallas

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience and good math skills. Previous Walgreens experience is a plus.
  • You will assist customers, support pharmacists, manage inventory, handle cash, maintain a clean environment, and adhere to company policies while enhancing your pharmacy knowledge and skills.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary objective of the Pharmacy Intern position?

The primary objective of the Pharmacy Intern position is to learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

What kind of training is required for this internship?

The internship requires completion of required training and maintaining knowledge and skills in healthcare and pharmacy, including the latest news and developments.

Is prior experience required for this position?

While prior experience is preferred, it is not required. However, the preferred qualifications suggest that six months of experience in a retail environment and prior work experience with Walgreens are desirable.

What are the work schedule requirements for this role?

The role requires a willingness to work a flexible schedule, including evenings and weekend hours.

Are there any specific language requirements for applicants?

Yes, applicants must be fluent in reading, writing, and speaking English (except in Puerto Rico).

What salary can a pharmacy intern expect to earn?

The current salary range for the Pharmacy Intern position is $16.50 per hour to $25.00 per hour, with the actual hourly salary depending on various factors such as geography, skills, abilities, education, and experience.

What responsibilities does a Pharmacy Intern have regarding customer service?

A Pharmacy Intern is responsible for engaging customers and patients, resolving issues and questions, and modeling customer service best practices to create a positive customer experience.

Are interns responsible for handling prescription errors?

Yes, interns must immediately report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors and the Quality Improvement Program.

What are the expectations around inventory management for this role?

Interns are expected to assist and support the Pharmacy Department in inventory management activities, including ordering, unpacking, checking, and storing shipments of pharmaceuticals.

Is Walgreens an equal opportunity employer?

Yes, Walgreens is an Equal Opportunity Employer, including individuals with disabilities and veterans. They also consider qualified applicants with arrest and conviction records.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.