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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Morristown

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, preferably have retail experience, math skills for prescription filling, and we consider applicants with records.
  • You will assist customers, support pharmacists, manage inventory, handle cash, and maintain pharmacy organization while adhering to policies and delivering excellent patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary objective of this Pharmacy Intern position?

The primary objective is to learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

What responsibilities does a Pharmacy Intern have regarding customer experience?

A Pharmacy Intern is responsible for engaging customers by greeting them, offering assistance, resolving issues, and developing strong relationships to ensure a positive customer experience.

Are there any training requirements for the Pharmacy Intern role?

Yes, the Pharmacy Intern is required to complete necessary training and maintain knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments.

What are the basic qualifications needed to apply for this position?

Applicants must be enrolled in a school of Pharmacy program, fluent in English, and willing to work a flexible schedule, including evenings and weekends.

Is previous work experience required for this position?

Previous experience is preferred, specifically six months in a retail environment, and prior work experience with Walgreens is also preferred.

What is the pay range for the Pharmacy Intern position?

The current salary range for this position is $16.50 per hour to $25.00 per hour. The actual hourly salary offered will depend on various factors.

Does this position require adherence to company policies?

Yes, the Pharmacy Intern is required to strictly adhere to all company policies and procedures, including the Walgreen Co. Pharmacy Code of Conduct.

Are there opportunities for career development in this role?

Yes, the Pharmacy Intern role offers opportunities for career development by learning pharmacy policies, procedures, and customer service best practices needed for a future career as a pharmacist.

What should an applicant with an arrest or conviction record know about the hiring process?

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

What tasks will the Pharmacy Intern perform related to inventory management?

The Pharmacy Intern will assist with inventory management activities such as ordering, unpacking, checking, and storing shipments of pharmaceuticals, while maintaining knowledge of asset protection techniques.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.