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Pharmacy Intern Year

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Walgreens

16d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • New Albany

AI generated summary

  • You must be enrolled in a pharmacy program, fluent in English, flexible with hours, prefer retail experience, have good math skills, and we consider qualified applicants with arrest records.
  • You will engage with customers, assist pharmacists, manage prescriptions, handle inventory, maintain the pharmacy's condition, and complete required training while ensuring compliance with all policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include providing an excellent patient experience, utilizing pharmacy systems for patient and drug information, delivering customer service, and learning pharmacy policies and procedures to develop as a future pharmacist.

What responsibilities does a Pharmacy Intern have regarding customer experience?

A Pharmacy Intern is responsible for engaging with customers, resolving their issues, modeling customer service best practices, and developing strong relationships with customers.

What operations tasks will a Pharmacy Intern perform?

A Pharmacy Intern will assist pharmacists under supervision, enter and process prescriptions, deliver patient care services, report prescription errors, manage inventory, and maintain a clean and organized pharmacy.

Is training required for this position?

Yes, completing required training and maintaining knowledge in healthcare and pharmacy is essential for the Pharmacy Intern role.

Can I apply for this position if I have an arrest or conviction record?

Yes, the company will consider employment of qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

What are the basic qualifications for this position?

Candidates must be enrolled in a school of Pharmacy program, be fluent in English, and have a willingness to work a flexible schedule, including evenings and weekends.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurately filling prescriptions.

What is the salary range for the Pharmacy Intern position?

The salary range is between $16.50 and $25.00 per hour, depending on various factors such as geography, skills, experience, and education.

Are there opportunities for career advancement for Pharmacy Interns?

Yes, Pharmacy Interns are encouraged to learn and develop skills that can lead to a future career as a pharmacist.

What should I do if I have questions about the application process?

If you have questions about the application process, you can reach out to the Walgreens HR department or visit their careers website for more information.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.