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Pharmacy Intern Year

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Walgreens

Mar 21

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Denville

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, preferably have retail experience, good math skills, and we consider applicants with records.
  • You will engage with customers, assist in pharmacy operations under supervision, manage inventory, handle sales, maintain cleanliness, and support patient care services while adhering to company policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Pharmacy Intern position?

The primary objectives include providing the best patient experience by assisting the pharmacist and pharmacy team, processing prescriptions using pharmacy systems, delivering a delightful customer experience, and learning about pharmacy policies and best practices.

What responsibilities will I have in terms of customer experience?

You will engage customers by greeting them, resolving issues, building relationships, and modeling customer service best practices to ensure a positive experience.

What operational tasks will I be expected to perform?

You will assist pharmacists in practicing pharmacy duties under supervision, process prescriptions, report errors, assist in inventory management, manage cash register transactions, handle non-urgent phone calls, and maintain pharmacy cleanliness.

Is prior experience required for this role?

While prior experience is preferred, particularly in a retail environment or with Walgreens, it is not a strict requirement as long as you are enrolled in a pharmacy program.

What qualifications do I need to apply for this internship?

You must be enrolled in a pharmacy program, be fluent in English, and be willing to work a flexible schedule that includes evenings and weekends.

What is the salary range for the Pharmacy Intern position?

The current salary range is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, abilities, education, and experience.

Are there any opportunities for training and personal development?

Yes, all interns are required to complete training and are encouraged to maintain knowledge and skill in the healthcare and pharmacy fields, including keeping up with the latest developments.

What does the company policy say regarding candidates with criminal records?

The company will consider employment for qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

Where can I find more information about employee benefits?

You can review the benefits available by visiting the benefits page at jobs.walgreens.com/benefits.

Will I have opportunities to engage with customers as part of this role?

Yes, engaging and building relationships with customers is a significant aspect of the role, including greeting them and assisting with their needs.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.