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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Kinnelon

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience and good math skills. We consider applicants with records.
  • You will assist customers, support pharmacists, manage inventory, handle cash, report errors, maintain cleanliness, and stay updated on pharmacy practices while ensuring a positive experience.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Pharmacy Intern position?

The primary objectives are to learn to provide the best patient experience by assisting the pharmacist and pharmacy team members, using pharmacy systems to obtain patient and drug information, and championing pharmacy policies and customer service best practices.

What are some key responsibilities of the Pharmacy Intern?

Key responsibilities include engaging with customers, assisting pharmacists in delivering patient care, handling inventory management activities, and complying with company policies.

Are there specific qualifications required for applicants?

Yes, applicants must be enrolled in a school of Pharmacy program and be fluent in reading, writing, and speaking English. A willingness to work a flexible schedule, including evenings and weekends, is also required.

Is prior experience preferred for this position?

Yes, it is preferred that applicants have six months of experience in a retail environment and prior work experience with Walgreens.

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, education, and experience.

Will the company consider applicants with arrest and conviction records?

Yes, Walgreens will consider employment for qualified applicants with arrest and conviction records.

What type of training and personal development opportunities are provided?

Required training must be completed, and interns are encouraged to maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments in the field.

How important is customer experience in this role?

Customer experience is a critical aspect of the role, as interns must engage with customers, resolve issues, and deliver a distinctive and delightful customer experience.

What responsibilities does the intern have concerning pharmacy operations?

Interns will assist in various pharmacy operations, including processing prescriptions, managing inventory, and ensuring compliance with pharmacy policies under the supervision of a pharmacist.

Is it expected for the Pharmacy Intern to handle cash transactions?

Yes, the intern is responsible and accountable for registering sales on the assigned cash register and handling cash as required.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.