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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Wharton

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, preferably have retail experience, good math skills, and we consider applicants with a criminal record.
  • You will assist customers, support pharmacists in dispensing prescriptions, engage in patient care, manage inventory, handle sales, and maintain a clean pharmacy environment while adhering to policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Pharmacy Intern at Walgreens?

The primary responsibilities include assisting the pharmacist and pharmacy team, processing prescriptions, providing excellent customer service, and adhering to state and federal regulations.

Is this position open to applicants with a criminal record?

Yes, we will consider employment of qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

What qualifications do I need to apply for this position?

Applicants must be enrolled in a school of Pharmacy program, and must be fluent in reading, writing, and speaking English. A willingness to work flexible hours, including evenings and weekends, is also required.

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on factors like geography, skills, experience, and education.

Is prior experience required for this role?

Prior experience is preferred, particularly six months of experience in a retail environment or previous work experience with Walgreens, but it is not strictly required.

Will I receive any training for this position?

Yes, all Pharmacy Interns will complete required training and are expected to maintain their knowledge and skills in healthcare and pharmacy.

How should I report prescription errors I may encounter?

Prescription errors should be immediately reported to the pharmacist on duty, and interns must adhere to company policies regarding pharmacy errors and quality improvement.

What customer service skills are emphasized in this role?

Interns are encouraged to model customer service best practices, such as greeting customers, eye contact, courtesy, and proactively identifying and addressing customer needs.

Are there opportunities for personal development in this position?

Yes, interns are expected to engage in personal development by completing required training and staying informed about the latest healthcare and pharmacy developments.

What does the application process involve?

Interested candidates can apply for the position, and it will remain open until filled. Specific details about the application process would be outlined during the application stage.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.