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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Madison

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible for evenings/weekends, preferably have retail experience, good math skills, and we’ll consider applicants with records.
  • You will assist customers, support pharmacists, manage inventory, handle calls, maintain cleanliness, and ensure compliance with policies while gaining valuable pharmacy experience.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include providing the best patient experience by assisting pharmacists, using pharmacy systems for patient and drug information, delivering excellent customer service, and learning pharmacy policies and procedures for future practice as a pharmacist.

What responsibilities will I have in terms of customer experience?

You will engage customers by greeting them, assisting with products and services, resolving issues, sharing customer service best practices, and developing strong relationships with customers.

What operational tasks will I be expected to perform?

You will assist in pharmacy practices under pharmacist supervision, enter and process prescriptions, assist with patient care services, manage inventory activities, and ensure the Pharmacy Department is clean and organized.

What kind of training and development can I expect in this position?

You will complete required training, maintain knowledge of healthcare and pharmacy developments, and engage in personal development to enhance your skills.

What qualifications must I meet to apply for this position?

You must be enrolled in a School of Pharmacy program, be fluent in English, and be willing to work a flexible schedule, including evenings and weekends.

Is prior experience required for this position?

While not required, having six months of experience in a retail environment and prior work experience with Walgreens is preferred.

What is the salary range for this position?

The salary range is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, abilities, education, and experience.

Will I be required to work weekends and evenings?

Yes, the position requires a willingness to work flexible hours, including evenings and weekends.

Are there any specific policies I need to adhere to while working?

Yes, you must comply with all company policies and procedures, including those related to pharmacy practice, customer service, and quality improvement programs.

Can previous arrest or conviction records impact my employment eligibility?

No, we will consider employment of qualified applicants with arrest and conviction records in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.