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Pharmacy Intern Year

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Walgreens

3mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Little Rock

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with schedule, preferably have retail experience, math skills, and we consider qualified applicants with criminal records.
  • You will engage with customers, assist pharmacists, manage inventory, handle sales, report errors, maintain cleanliness, and participate in training while ensuring excellent patient care and service.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, with the actual pay depending on various factors such as geography, skills, education, and experience.

What are the basic qualifications needed to apply for the Pharmacy Intern role?

Applicants must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English (except in Puerto Rico), and have a willingness to work a flexible schedule that includes evening and weekend hours.

Is previous experience required for this position?

While it is preferred to have six months of experience in a retail environment and prior work experience with Walgreens, it is not strictly required.

What types of tasks will I be responsible for as a Pharmacy Intern?

You will assist the pharmacist and pharmacy team in providing patient care, process prescriptions, engage customers, handle inventory management, and comply with pharmacy policies and procedures.

Is training provided for this position?

Yes, there is required training for the Pharmacy Intern role to ensure you maintain knowledge and skills in healthcare and pharmacy.

What should I expect in terms of customer service responsibilities?

As a Pharmacy Intern, you will engage with customers, provide assistance with products and services, resolve customer issues, and strive to create a positive customer experience.

Can I apply for this position if I have an arrest or conviction record?

Yes, we will consider qualified applicants with arrest and conviction records as per the San Francisco Fair Chance Ordinance.

Are there specific hours required for this position?

Yes, this position requires a willingness to work flexible hours, including evenings and weekends.

What type of pharmacy-related tasks can interns perform?

Pharmacy interns can assist pharmacists in delivering patient care and services within their state scope of practice, including patient counseling and other health services.

How important is it to follow company policies and procedures?

It is absolutely critical to adhere to all company policies and procedures to ensure compliance, maintain a safe work environment, and deliver quality patient care.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.