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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Morristown

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail experience and good math skills. Arrest records considered.
  • You will assist customers, support pharmacists, manage inventory, handle payments, report errors, maintain cleanliness, and stay updated on pharmacy practices while ensuring positive customer experiences.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the job title for this position?

The job title is Pharmacy Intern Year.

What are the primary job objectives for a Pharmacy Intern?

The primary job objectives include learning to provide an excellent patient experience, obtaining patient and drug information, processing prescriptions, and learning pharmacy policies and best practices.

Who will the Pharmacy Intern be working under?

The Pharmacy Intern will be supervised by a licensed pharmacist and will work alongside pharmacy team members.

What type of customer service responsibilities does this role include?

The role includes engaging with customers, resolving issues, answering questions, and modeling customer service best practices.

What operations tasks will the Pharmacy Intern be responsible for?

The intern will assist in dispensing prescriptions, report prescription errors, handle sales transactions, support inventory management, and maintain the Pharmacy Department’s condition.

Is there a requirement for flexible scheduling?

Yes, the Pharmacy Intern must be willing to work a flexible schedule, including evening and weekend hours.

What educational requirement must applicants meet?

Applicants must be enrolled in a school of Pharmacy program.

What are the preferred qualifications for this position?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurate prescription filling.

Is the position subject to any employment laws regarding background checks?

Yes, qualified applicants with arrest and conviction records will be considered for employment in accordance with relevant laws.

What is the salary range for this position?

The current salary range is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.