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Pharmacy Intern Year

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Walgreens

Feb 17

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Healthcare
  • Miami

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience and good math skills.
  • You will assist customers, support pharmacists, manage inventory, handle transactions, ensure a clean pharmacy, and maintain knowledge of healthcare trends while following company policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern role?

The main objectives include learning to provide the best patient experience, assisting the pharmacist and pharmacy team members, obtaining patient and drug information, and championing pharmacy policies and customer service best practices.

What responsibilities does a Pharmacy Intern have regarding customer experience?

A Pharmacy Intern engages with customers by greeting them, offering assistance, resolving issues, modeling customer service best practices, and developing strong relationships with customers.

What are the key operational tasks for a Pharmacy Intern?

Key operational tasks include assisting pharmacists in their practice, processing prescriptions, reporting errors, managing inventory, and maintaining the cleanliness and organization of the Pharmacy Department.

Are there any specific qualifications required for this position?

Yes, candidates must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English, and demonstrate willingness to work flexible schedules, including evenings and weekends.

What is the preferred experience for applicants?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurately filling prescriptions.

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on various factors including geography, skills, education, and experience.

Does the company consider applicants with arrest and conviction records?

Yes, the company will consider qualified applicants with arrest and conviction records, in accordance with applicable laws.

What type of training is required for this position?

Required training includes completing all necessary training modules and maintaining knowledge and skills in healthcare and pharmacy developments.

Is previous retail experience necessary for this role?

While not mandatory, six months of experience in a retail environment is preferred for this position.

What is expected from a Pharmacy Intern in terms of teamwork?

A Pharmacy Intern is expected to comply with company policies, maintain respectful relationships with coworkers, and model and share customer service best practices to enhance team performance.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.