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Pharmacy Intern Year

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Walgreens

14d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Birmingham

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, preferably have retail experience, good math skills, and we consider qualified applicants with records.
  • You will assist customers, support pharmacists, manage inventory, maintain cleanliness, handle cash, and engage in patient care and counseling, while adhering to company policies and procedures.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Pharmacy Intern Year position?

The primary objectives are to learn to provide the best patient experience, assist the pharmacist and pharmacy team in accordance with regulations, process prescriptions using pharmacy systems, and champion pharmacy policies and best practices.

What are the key responsibilities involved in customer experience for this role?

Key responsibilities include engaging customers by greeting them, resolving customer issues, modeling customer service best practices, and developing strong relationships with customers.

What operational tasks will I perform as a Pharmacy Intern?

As a Pharmacy Intern, you will assist in the practice of pharmacy under pharmacist supervision, comply with pharmacy code of conduct, fill and dispense prescriptions, provide patient care services, report prescription errors, manage inventory, and maintain the cleanliness of the Pharmacy Department.

Are there any training requirements for this position?

Yes, you are required to complete training and maintain your knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments.

What qualifications are required for this role?

You must be enrolled in a school of Pharmacy program, be fluent in English, and have a willingness to work flexible hours, including evenings and weekends.

Is previous experience required for this position?

While six months of experience in a retail environment is preferred, it is not strictly required.

What is the salary range for the Pharmacy Intern Year position?

The current salary range for this position is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, and experience.

Are there any specific geographic considerations for applicants?

Yes, for applicants in San Francisco, CA, the job is compliant with the San Francisco Fair Chance Ordinance, considering qualified applicants with arrest and conviction records.

Will I be required to work flexible hours in this role?

Yes, the position requires a willingness to work a flexible schedule, including evenings and weekends.

How can I learn more about the benefits offered for this position?

You can review the benefits by visiting the provided link or copying and pasting the URL into your browser: jobs.walgreens.com/benefits.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.