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Pharmacy Intern Year

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Walgreens

14d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Fultondale

AI generated summary

  • You must be enrolled in pharmacy school, fluent in English, flexible with hours, preferably have retail experience, good math skills, and we consider applicants with records.
  • You will assist customers, support pharmacists, manage inventory, handle cash, and maintain pharmacy cleanliness while adhering to policies and ensuring positive patient experiences.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include learning to provide an excellent patient experience, assisting the pharmacist and pharmacy team in accordance with regulations, processing prescriptions, and championing pharmacy policies and procedures.

What kind of tasks will I be responsible for in this role?

As a Pharmacy Intern, you will engage with customers, assist in pharmacy operations, support patient care, manage inventory, complete cash register transactions, and maintain a clean and organized pharmacy environment.

What qualifications do I need to apply for this position?

You must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English, and be willing to work a flexible schedule, including evenings and weekends.

Is prior experience required for this role?

While it is preferred to have six months of experience in a retail environment and possibly prior work experience with Walgreens, it is not a strict requirement.

What is the salary range for this position?

The salary range for this Pharmacy Intern position is between $16.50 and $25.00 per hour, depending on various factors such as geography, skills, and experience.

Will I receive training as a Pharmacy Intern?

Yes, you will be required to complete training and maintain knowledge and skills related to healthcare and pharmacy.

Is customer service a part of my responsibilities?

Yes, providing a distinctive and delightful customer experience is a significant responsibility, including engaging with customers and resolving their issues.

What should I do if I encounter a prescription error?

You must immediately report any prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.

Do I need to handle cash transactions?

Yes, you will be responsible for registering all related sales on the assigned cash register and handling cash as required.

Are there any additional considerations for applicants in San Francisco, CA?

Yes, pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.