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Pharmacy Intern Year

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Walgreens

26d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Knoxville

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, have retail experience, preferably with Walgreens, and possess good math skills for filling prescriptions.
  • You will engage customers, assist pharmacists, handle prescriptions, manage inventory, ensure pharmacy cleanliness, and complete training while delivering excellent patient care and service.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the salary range for the Pharmacy Intern Year position?

The current salary range for this position is $16.50 per hour - $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

What are the basic qualifications required for this role?

Candidates must be enrolled in a school of Pharmacy program, fluent in reading, writing, and speaking English (except in Puerto Rico), and willing to work a flexible schedule, including evenings and weekends.

Is previous experience in a retail environment preferred for this position?

Yes, six months of experience in a retail environment is preferred for applicants.

What are the primary responsibilities of a Pharmacy Intern?

Pharmacy Interns assist in the practice of pharmacy under a pharmacist's supervision, engage customers, process prescriptions, support patient care services, and participate in inventory management activities.

Are there opportunities for training and personal development?

Yes, there are required training sessions, and Pharmacy Interns are encouraged to maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

Is prior experience with Walgreens preferred?

Yes, prior work experience with Walgreens is preferred for this position.

Can individuals with arrest and conviction records apply for this job?

Yes, we will consider employment of qualified applicants with arrest and conviction records, in line with the San Francisco Fair Chance Ordinance.

What is expected from the Pharmacy Intern in terms of customer experience?

Pharmacy Interns are expected to engage with customers, offer assistance, resolve issues, and model customer service best practices to ensure a positive experience.

Will the intern be involved in patient counseling services?

Yes, Pharmacy Interns are expected to assist pharmacists in delivering patient care services, which may include patient counseling and other health services.

What should I do if I notice a prescription error?

If a Pharmacy Intern notices a prescription error, they must immediately report it to the pharmacist on duty and adhere to the company policies regarding pharmacy errors.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.