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Pharmacy Intern Year

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Walgreens

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • College Station

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience and good math skills. We consider applicants with arrest/conviction records.
  • You will assist customers, support pharmacists, manage inventory, ensure compliance with policies, and maintain a clean pharmacy while completing training and special assignments.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary role of a Pharmacy Intern at Walgreens?

The primary role of a Pharmacy Intern at Walgreens is to assist the pharmacist and pharmacy team members in providing the best patient experience, while learning pharmacy operations, customer service best practices, and adhering to regulations.

What are the basic qualifications required for this position?

The basic qualifications for this position include being enrolled in a school of Pharmacy program, being fluent in reading, writing, and speaking English, and having a willingness to work a flexible schedule, including evenings and weekends.

Is prior retail experience necessary for this internship?

While it is preferred to have six months of experience in a retail environment, it is not strictly necessary to apply for the internship.

What are some of the responsibilities of a Pharmacy Intern?

Responsibilities include engaging customers, assisting in the practice of pharmacy under supervision, processing prescriptions, providing patient care services, handling cash register transactions, and supporting inventory management activities.

What training will be provided to the Pharmacy Intern?

The Pharmacy Intern will complete required training and maintain knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments in the field.

Is there an opportunity for job advancement after completing the internship?

Yes, the internship is designed to help interns learn and prepare for a future role as a pharmacist, and successful completion may lead to job opportunities within Walgreens.

What is the salary range for the Pharmacy Intern position?

The salary range for the Pharmacy Intern position is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, abilities, education, and experience.

Are there any specific policies regarding employment for applicants with arrest and conviction records?

Yes, Walgreens will consider employment of qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws.

What customer service expectations are set for Pharmacy Interns at Walgreens?

Pharmacy Interns are expected to engage customers proactively, resolve issues, and model customer service best practices to provide a distinctive and delightful customer experience.

Will Pharmacy Interns have opportunities to assist with patient counseling?

Yes, Pharmacy Interns will assist pharmacists and other healthcare providers in delivering patient care services, including patient counseling within the state scope of practice for pharmacy interns.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.