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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Victorville

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, prefer six months retail experience, good math skills, and we consider applicants with arrest records.
  • You will assist customers, support pharmacy operations, help dispense medications, manage inventory, conduct patient care services, and maintain a clean and organized environment.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the role of a Pharmacy Intern at Walgreens?

The Pharmacy Intern at Walgreens is responsible for assisting pharmacists and pharmacy team members in providing patient care, processing prescriptions, and delivering a positive customer experience while adhering to state and federal regulations.

What qualifications do I need to apply for this position?

You must be enrolled in a school of Pharmacy program and be fluent in reading, writing, and speaking English. A willingness to work a flexible schedule, including evenings and weekends, is also required.

Is prior experience in a retail environment preferred for this position?

Yes, six months of experience in a retail environment is preferred, as well as prior work experience with Walgreens.

Will I be trained for my responsibilities as a Pharmacy Intern?

Yes, you will complete required training and learn from store and pharmacy team members, field leadership, and customers/patients.

What are the working hours for this position?

The Pharmacy Intern will be required to work a flexible schedule, including evenings and weekends as necessary.

How much does this position pay?

The salary range for the Pharmacy Intern position is $16.50 per hour - $25.00 per hour, depending on various factors such as location, skills, education, and experience.

What should I do if I encounter a prescription error?

You must immediately report any prescription errors to the pharmacist on duty and adhere to company policies related to pharmacy errors.

Are there specific policies related to customer service that I need to follow?

Yes, you must model and share customer service best practices, including greeting customers, offering help proactively, and resolving customer issues to provide a delightful customer experience.

Does Walgreens consider applicants with arrest and conviction records?

Yes, Walgreens will consider for employment qualified applicants with arrest and conviction records in accordance with applicable laws and regulations.

What types of tasks will I perform as a Pharmacy Intern?

You will engage with customers, assist in processing prescriptions, support the pharmacy team in patient care, help with inventory management, and maintain cleanliness and organization in the Pharmacy Department.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.