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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Huntsville

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail experience and good math skills. Prior Walgreens experience is a plus.
  • You will assist customers, support pharmacy operations, manage inventory, handle cash, and ensure compliance while providing patient care under pharmacist supervision.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern Year position?

The main objectives include learning to provide an exceptional patient experience, assisting the pharmacy team in accordance with regulations, using pharmacy systems to process prescriptions, and championing pharmacy policies and customer service best practices.

What kind of customer experience responsibilities does a Pharmacy Intern have?

Pharmacy Interns engage customers by greeting them, offering assistance, resolving issues, and modeling customer service best practices to ensure a positive experience while developing strong relationships with customers.

What operations tasks will the Pharmacy Intern be responsible for?

Interns will assist the pharmacist under supervision, ensure compliance with policies and procedures, facilitate patient care services, manage inventory, and maintain the pharmacy's cleanliness and organization.

Is training provided for the Pharmacy Intern position?

Yes, required training is provided, and interns are encouraged to maintain knowledge in healthcare and pharmacy, including the latest news and developments.

What are the basic qualifications needed to apply for the Pharmacy Intern position?

Candidates must be enrolled in a pharmacy school program, be fluent in English, and be willing to work a flexible schedule that includes evenings and weekends.

Are there any preferred qualifications for the Pharmacy Intern role?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and strong math skills for accurately filling prescriptions.

Is there an equal opportunity policy for applicants?

Yes, Walgreens is an Equal Opportunity Employer, including individuals with disabilities and veterans, and considers qualified applicants with arrest and conviction records.

What is the salary range for the Pharmacy Intern position?

The current salary range for this position is $16.50 - $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

How can applicants find more information about benefits?

Applicants can review benefits by visiting the specified link: jobs.walgreens.com/benefits.

Will the Pharmacy Intern position remain open until filled?

Yes, the role will remain open until filled.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.