Logo of Huzzle

Home

Matches

Explore

Manage

Pharmacy Intern Year

image

Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Maryland Heights

AI generated summary

  • You must be enrolled in a pharmacy program, fluent in English, flexible with hours, preferably have retail and Walgreens experience, good math skills, and we’ll consider those with records.
  • You will assist customers, process prescriptions under supervision, support healthcare services, manage inventory, ensure pharmacy cleanliness, and complete training and special assignments.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include providing a great patient experience, assisting the pharmacist with prescription processing, modeling customer service best practices, and learning pharmacy policies and procedures.

What responsibilities does a Pharmacy Intern have regarding customer experience?

A Pharmacy Intern is responsible for engaging customers, resolving issues, modeling customer service best practices, and developing strong relationships with customers.

Who supervises the Pharmacy Intern?

The Pharmacy Intern is supervised by the pharmacist and collaborates with pharmacy team members, field leadership, and other healthcare providers.

What tasks may a Pharmacy Intern perform related to operations?

Tasks include assisting with prescription filling and dispensing, reporting errors, managing inventory, maintaining the Pharmacy Department's cleanliness, and handling cash register transactions.

Are there any specific qualifications needed to apply for the Pharmacy Intern position?

Yes, applicants must be enrolled in a school of Pharmacy program, be fluent in English, and be willing to work flexible hours, including evenings and weekends.

Is prior experience required for this position?

While it is preferred to have six months of experience in a retail environment, prior experience with Walgreens is also preferred but not required.

What is the salary range for the Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, and the actual hourly salary offered will depend on various factors.

What type of training is provided for Pharmacy Interns?

Pharmacy Interns are required to complete necessary training to develop their skills in healthcare and pharmacy, as well as stay updated on the latest industry news.

Is there an opportunity for employment for individuals with arrest or conviction records?

Yes, Walgreens will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

What kind of customer service practices are emphasized in this role?

The role emphasizes proactive assistance, identifying customer needs, maintaining courtesy, and ensuring a positive customer experience.

image

Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.