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Pharmacy/Pharmcist - Intern - Los Angeles

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Kroger

Mar 19

  • Internship
    Part-time
    Off-cycle Internship
  • Healthcare
  • Los Angeles

AI generated summary

  • Actively enrolled in a US school of pharmacy and possession of a current state issued Pharmacy Intern license are necessary qualifications for this position in Los Angeles.
  • The candidate will be responsible for providing excellent customer service by assisting with medication counseling, processing prescriptions, handling insurance claims, stocking inventory, and maintaining a clean and organized pharmacy department. They will also assist with immunizations and ensure compliance with safety regulations.

Requirements

  • Be actively enrolled in a US school of pharmacy
  • Hold a current state issued Pharmacy Intern license

Responsibilities

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with over the counter medications recommendations.
  • Be able to accurately input patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver to customer accurately.
  • Process third party insurance information for customers.
  • Contact insurance companies on the behalf of the customers, if necessary
  • Facilitate charge purchases for customers.
  • Accept and interpret oral and written prescriptions accurately for fill/refill.
  • Clean the department.
  • Provide immunizations under the supervision of the pharmacist
  • Compare and check incoming orders.
  • Stock incoming orders properly.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify pharmacist on duty if they are made aware of a prescription incident.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

FAQs

What is the primary responsibility of a Pharmacy Intern in this role?

The primary responsibility of a Pharmacy Intern is to create an outstanding customer experience through exceptional service while assisting the department manager in reaching sales and profit goals.

What qualities are expected from the Pharmacy Intern to ensure customer satisfaction?

The Pharmacy Intern is expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety to ensure a positive customer experience.

How does the Pharmacy Intern contribute to the department's success?

The Pharmacy Intern contributes to the department's success by assisting the department manager in monitoring sales and profit goals and ensuring that quality assurance standards are met.

What strategy should the Pharmacy Intern embrace to enhance customer service?

The Pharmacy Intern should embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

What is expected of the Pharmacy Intern regarding the workplace environment?

The Pharmacy Intern is expected to establish and maintain a safe and clean environment that encourages customers to return.

How important is teamwork in the role of a Pharmacy Intern?

Teamwork is crucial for a Pharmacy Intern as they are tasked with encouraging associates and collaborating with the department manager to meet departmental goals and standards.

What type of environment should the Pharmacy Intern work to create?

The Pharmacy Intern should work to create an environment that is safe, clean, and inviting, promoting customer loyalty and satisfaction.

Kroger

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.