FAQs
What is the primary responsibility of a Pharmacy Intern in this role?
The primary responsibility of a Pharmacy Intern is to create an outstanding customer experience through exceptional service while assisting the department manager in reaching sales and profit goals for the department.
How is customer service prioritized in this position?
Customer service is prioritized by embracing the Customer 1st strategy, which encourages associates to deliver excellent customer service, ensuring that customers feel valued and are more likely to return.
What are the expectations regarding the work environment?
The expectations are to establish and maintain a safe and clean environment that encourages customers to return, fostering a welcoming atmosphere in the pharmacy.
What are some of the sales and profit goals I may help monitor?
You will assist in reaching established sales and profit goals for the department by supporting sales initiatives and monitoring performance against quality assurance standards.
Which core values should I demonstrate while working in this role?
You should demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety in all interactions with customers and team members.
Will I work alone or as part of a team?
You will be part of a team, collaborating with the department manager and associates to enhance customer service and achieve departmental goals.
What kind of training will I receive in this internship?
The internship will provide training focused on customer service excellence, safety standards, and operational procedures to ensure you can effectively support the pharmacy's objectives.
Are there any specific quality assurance standards I need to monitor?
Yes, you are expected to monitor all established quality assurance standards to ensure that the pharmacy maintains high levels of service and compliance with regulations.
How can I contribute to the Customer 1st strategy as an intern?
You can contribute by actively engaging with customers, delivering personalized service, and encouraging fellow associates to prioritize customer needs in their interactions.