Premium Food and Beverage Internship, American Family Field

Delaware North

Jan 23

Applications are closed

Internship
Full-time
Summer Internship
Customer Relations
Hospitality & Retail
Milwaukee

Requirements

Interested in a future with Food Service Operations
Candidate should be detail-oriented, possess strong communication skills, teamwork, and enthusiasm
Anticipate guests’ needs and exceed their expectations
Must be able to prioritize needs and responsibilities effectively
Ability to resolve problems through identification, analysis, and execution
Handle stress and time management in a fast-paced environment
Must be able to work early mornings, evenings, and weekends
Fully available for June, July & August 2025
Ability to lift and carry up to 50 lbs.
Constant lifting, twisting, reaching, bending, and repetitive motions.
Ability to stand for extended periods of time.
Day shift
Evening shift
Holidays
Weekends

Responsibilities

Coordinates game day operations and ensures all Sportservice, GuestPath and GreenPath policies are implemented.
Train, schedule, supervise, and discipline all Premium staff.
Complete administrative duties, including but not limited to creating and continuing client relations, communicating requests to back of house management and updating daily sales reports.
Maintaining cost control efforts for labor and waste management through monthly inventory and daily constraints.
Inspection of cleanliness and quality of equipment and facilities used.
Assisting the Food and Beverage managers in any other duties to ensure success of the departments and the company.
Setting up, executing and breaking down of daily events.
Gain working knowledge of computer systems including MyVenue and Micros.
Office Administration including client relations, confirming pre-orders, and preparing the Host List.
Coordinate staff for set up/execution/clean up of game day responsibilities.
Ordering and stocking aligning with inventory budgets and waste management.
Learn off-site catering functions.
Transportation of hot/cold food & equipment in a safe manner.
Set up buffets & beverage service.
Coordinate staff & temps for set up/execution/clean up of parties.
Stock essential items in storage units.
Cleanliness & Health Codes.
Gain a working knowledge of the catering banquet order program (Caterease).
Office Administration including Client relations, tastings with future guests, and contract processing.
Scheduling and set up of non-gameday catering which could include any space within our 4 million square foot facility.
Learn concession stand & private party functions on non-game days.
POS operations and Inventory Control.
Operating stand by oneself.
Assisting in catering party set up/execution.
Learn to operate a fast-paced stand and supervise the Club Level.
Ensure guest's needs are taken care of, and all concerns are resolved.
Communication with staff on daily specials, instructions, and directions.
Nightly ordering and stocking to ensure FIFO and waste management.
Assist in the Liquor Warehouse as needed.
Cleanliness & Health Codes.
Learn the essentials of simulator golf location.
Set up & execute bar services and learn the basic functions of the simulators.
Communicate with culinary on all food needs and manager with all beverage needs.
Learn the daily functions of the Restaurant that is open 7 days a week.
Train and work with staff on service standards.
Learn Micros both on the front of the house, but also programing through the backside.
Ordering and preparations for the fluctuating guest's needs.
Learn the basics of food preparation under the guidelines of Health Rules & Regulations.
Create & use production sheets for upcoming events.
Insight into product ordering and specifications.
Entering contact information and orders into Caterease/MyVenue/Micros/Simvent/Birchstreet.
Running deposit payments for upcoming events and final payments post-event.
Communicating with Brewers Sales Representatives for upcoming homestand events.
Executing non-game day events in catering locations.
Working in either X-Golf or the Restaurant as a manager on duty.
Monthly inventory of all Premium areas.
Rotation through the kitchen, under the guidance of the culinary.
Setting up for future events.
Weekly cleaning of equipment and facilities to ensure all are in good working condition.
Restocking premium locations.
Any other duties to ensure readiness for all events and activities.

FAQs

What is the duration of the Premium Food and Beverage Internship?

The internship starts in March of 2025 and is expected to be available fully during June, July, and August of 2025.

What is the pay for this internship?

The pay for the Premium Food and Beverage Internship is $15.00 per hour.

What types of responsibilities will I have on game days?

On game days, you will coordinate operations, supervise staff, manage administrative duties, maintain cost control, ensure cleanliness, and assist Food and Beverage managers as needed.

What are the physical requirements for this internship?

You must be able to lift and carry up to 50 lbs, perform constant lifting, twisting, reaching, and bending, and stand for extended periods of time.

Will I receive any benefits as an intern?

Yes, all team members, including interns, receive benefits such as weekly pay, employee assistance programs, training and development opportunities, employee discounts, and flexible work schedules. Eligible interns may also receive additional benefits like health insurance, a 401(k) plan, and paid time off.

Is prior experience in food service required for this position?

While prior experience is beneficial, it is not explicitly required. An interest in food service operations and a willingness to learn are essential.

What qualities are necessary to succeed in this internship?

Successful candidates should be detail-oriented, possess strong communication skills, enjoy teamwork, anticipate guests’ needs, prioritize responsibilities effectively, and manage stress in a fast-paced environment.

Will there be training provided for the various roles?

Yes, the internship will include training on various aspects of food service operations, including use of software and familiarity with food safety guidelines.

Are there any specific availability requirements for this internship?

Yes, candidates must be fully available during June, July, and August of 2025, as well as early mornings, evenings, and weekends throughout the internship.

Where is the internship located?

The internship takes place at American Family Field, home of the Milwaukee Brewers, located in Milwaukee, Wisconsin.

Delaware North

Travel & Leisure

Industry

10,001+

Employees

Mission & Purpose

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.