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Provider Partnerships & Performance Intern

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • Boston

Requirements

  • Required:
  • Undergraduate student currently enrolled or a recent graduate within the last 2 years ORGraduate student currently enrolled or a recent graduate within the last 2 years
  • Working with internal and external stakeholders
  • Presentating to large groups
  • Data reporting and reviewing data sets
  • Collaboration within a team and working on team projects
  • Strong writing skills
  • Organization Skills
  • Reporting Capabilities
  • Highly organized and self-directed
  • Ability to work cross-functionally and collaboratively
  • Computer skills: Microsoft office
  • Desired:
  • Basic data analytics training
  • Developing reports and summaries
  • Writing SOPs and Reference Guides
  • Coordination of large scale implementations and daily troubleshooting of operational concerns
  • Ability to multi-task and switch gears quickly / effectively

Responsibilities

  • Health Homes Team:
  • Developing agendas, taking and disseminating notes, documenting action steps, communication and follow-up with members of group with the oversight of the Director
  • Support ad hoc meetings and trainings
  • Maintain outline of all reporting shared with provider partners
  • Develop CCA Resource Guides to promote strong communication and collaboration between CCA and provider partners
  • Assess state of CCA programs (Mobile Integrated Health, Hospital to Home, Complex Care Self-Management, PCA Assessment) utilization and codify processes. Work with Director to improve processes based on assessment.
  • Operations Management and Support:
  • Review and develop Table of Contents for the Health Homes Extranet folders
  • Develop resource guides and organize team folders and team pages for SCO Delegated Sites and Health Homes
  • Update current SCO Delegated Sites Looker reference guides to reflect changes to existing dashboards and automated delivery services
  • Data Project:
  • Work with Provider Network Strategy Analytics Manager to analyze data related to SCO Delegated Sites and Health Homes
  • Project to be designed closer to start date
  • Disseminate information to SCO Delegated Sites and Health Homes
  • Assist in drafting communications of CCA updates to both teams
  • Ad hoc emergency communications on behalf of both teams
  • Strategic Work:
  • Independent Project focused on enhancing program operations

Science & Healthcare
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Commonwealth Care Alliance® (CCA) is a mission-driven healthcare services organization that offers innovative health plans and care delivery programs designed for individuals with the most significant needs. With offerings in Massachusetts, Rhode Island, Michigan, and California, CCA delivers comprehensive, integrated, and person-centered care by coordinating the services of local staff, provider partners, and community organizations. CCA has been recognized as a “Best Place to Work for Disability Inclusion” by the 2023 Disability Equality Index®, the world’s most comprehensive benchmarking tool for companies to measure disability workplace inclusion. In addition, The Boston Globe recognized CCA as a Top Place to Work for 2022. 

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