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Release Management and Quality Control Internship

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Delaware North

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Buffalo

AI generated summary

  • You must be a current undergraduate or graduate in computer science or related field, proficient in Microsoft Office, and able to quickly learn software systems and interpret technology manuals.
  • You will enhance the intake process, learn POS solutions, document applications, gather requirements, define QC processes, and partner with teams for testing and analysis.

Requirements

  • Must be a current undergraduate or graduate, studying computer science, computing and information technologies, or a related program
  • Proficiency with Microsoft Office Suite
  • Ability to learn new software systems efficiently and quickly
  • Working knowledge of reading and interpreting technology manuals

Responsibilities

  • Create a survey to further enhance our intake process for identifying software and their versions in the field.
  • Learn about Point-Of-Sale solutions and their underlying software and hardware configurations
  • Develop proficiency in implementing and documenting business applications for hospitality, retail, and property management departments.
  • Develop skills in the requirements of gathering and analysis.
  • Develop skills in defining and developing a proper Quality Control process and analysis.
  • Partner with the Application Implementations team to test and document current and new applications.
  • Work with business partners to gather requirements for Quality Control testing.

FAQs

What is the duration of the internship?

The internship typically spans 10-14 weeks during the summer.

What is the pay range for this internship?

The pay range for this internship is $23.00 - $25.00 per hour.

What are the work hours for this internship?

The work hours are typically during the day shift, Monday to Friday.

What qualifications are required for this internship?

Candidates must be current undergraduate or graduate students studying computer science, computing and information technologies, or a related program.

Will the internship provide opportunities for academic credit?

Yes, this paid internship can be completed for academic credit.

What kind of training and development opportunities are offered?

The internship includes on-the-job learning, executive and peer mentoring, and coaching.

Is any prior experience with Point-Of-Sale solutions required?

No prior experience is required, but a willingness to learn about Point-Of-Sale solutions and their configurations is necessary.

What tools will I need to be proficient in for this role?

Proficiency with Microsoft Office Suite is required for this internship.

Will I have the opportunity to work on team projects?

Yes, you will partner with the Application Implementations team to test and document current and new applications.

Are there any benefits provided to interns?

Yes, interns receive benefits including weekly pay, employee assistance programs, training and development opportunities, employee discounts, and flexible work schedules.

Does the internship guarantee a permanent position after completion?

The internship does not guarantee a permanent position, but it offers valuable experience for future career opportunities.

What is the company culture like at Delaware North?

Delaware North fosters a fun and inclusive culture that emphasizes teamwork, professional growth, and exceptional guest experiences.

Are there any opportunities for remote work?

Yes, the internship offers opportunities for hybrid work experiences, combining both in-person and remote work.

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Delaware North

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.