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Retail Operations Intern - Central London (37.5 hours |12 month FTC)

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Rituals

1mo ago

Applications are closed

  • Internship
    Part-time
    Off-cycle Internship
  • Hospitality & Retail
  • London

Requirements

  • Strong organisational and time-management skills with the ability to prioritise tasks and meet deadlines.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to work independently and collaboratively in a team environment.
  • Customer service oriented with the ability to provide exceptional service to key stakeholders.
  • Proficient in Microsoft Office and experience with retail point-of-sale systems.
  • Pursuing or recently completed a degree in Business Administration, Retail Management, or a related field (desirable but not essential)

Responsibilities

  • Responsible for the Retail Inbox, resulting in the management and coordination of communication from Retail stores to Retail OperationsWork alongside the Retail Operations specialist to collate and prepare effective copy to be shared via internal communications platformLiaise with departments in Local Head office to prepare Weekly Newsletter template
  • Liaise with Head of Retail to review and rework monthly Commercial Briefing
  • Responsible for executing or coordinating basic Operations tasks set by Central Head Office
  • Track and escalate Expense and Invoicing queries
  • Liaise with Shop Materials and Central Retail Operations to escalate when stores have issues with materials
  • Provide first line of support and tracking for Shop Logistics
  • Preparation and collation of Feedback Forms for Retail Operations
  • Petition and distribution of Till Cards
  • Perform administrative tasks such as data entry, filing, and booking delivery
  • Support the Local Operations team with any ad hoc or administrative project tasks

FAQs

What are the main responsibilities of the Retail Operations Intern position?

The Retail Operations Intern will aid the Local Retail Operations team in ensuring the efficient running of Rituals Cosmetics stores in the UK and Ireland, responsible for dedicated administrative areas and providing support on ongoing projects and ad hoc work to optimize processes for Frontline colleagues.

What qualities are you looking for in a Retail Operations Intern?

We are looking for someone who is passionate about Retail and Operations, enjoys working in a fast-paced environment, and is eager to learn on the job daily.

How long is the internship for?

The Retail Operations Intern position is a 12-month fixed-term contract.

How many hours a week does the Retail Operations Intern work?

The Retail Operations Intern works 37.5 hours per week.

What geographic location is this internship based in?

This Retail Operations Intern position is based in Central London.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!