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Revenue Operations Internship

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Lucid Software

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Sales & Business Development
    Business, Operations & Strategy
  • Salt Lake City
  • Quick Apply

AI generated summary

  • You should be pursuing a relevant undergraduate degree, excel in collaboration and attention to detail, follow processes accurately, and demonstrate strong customer service skills and work ethic.
  • You will support the sales team with quotes and billing, ensure compliance, review contracts in Salesforce, suggest process improvements, and collaborate across departments to enhance operations.

Requirements

  • Currently pursuing an undergraduate degree in Business, Finance, IS, Economics, Math, Statistics, and/or relevant degrees with strong academic performance.
  • Ability to work both independently and collaboratively to achieve shared team objectives
  • Ability to understand and follow defined process requirements
  • High attention to detail and demonstrated ability to process data accurately and efficiently
  • Demonstrated superior customer service skills
  • Ability to work collaboratively as part of the larger team to solve problems
  • Excellent work ethic

Responsibilities

  • Act as a point of contact for the sales team in the quote to billing process with accuracy and correctness
  • Work closely with the Deal Strategy team to ensure compliance with published sales and business approval policies
  • Review and approve quotes and contracts for accuracy and completeness in Salesforce
  • Develop an understanding of licensing models to help maintain and update data on our contracts in Salesforce
  • Develop a broad understanding of Lucid's business rules of engagement across all products and departments
  • Provide suggestions on process improvements to current order process to improve sales reps experience as well as reduce error rates and increase revenue retention
  • Drive, lead, and provide additional research and context on any assigned tasks or deal structures for other deal strategy team members to help guide solutions to complex problems
  • Work cross-functionally with all departments, including Sales, Accounting, Legal, and Revenue Operations
  • Other duties as assigned

FAQs

What is the main focus of the Revenue Operations Internship at Lucid Software?

The main focus of the Revenue Operations Internship is to work directly with the sales team to ensure timely and accurate processing of quotes and opportunities in the CRM and billing system.

What are the core values of Lucid Software?

Lucid Software values innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego.

What type of degree is required for the internship?

Candidates must be currently pursuing an undergraduate degree in Business, Finance, IS, Economics, Math, Statistics, or relevant degrees with strong academic performance.

Is prior experience with CRM systems required for this internship?

While not required, having 1+ years of CRM experience, especially with Salesforce, is preferred.

What responsibilities will the intern have in this role?

The intern will act as a point of contact for the sales team in the quote to billing process, review and approve quotes and contracts, work with the Deal Strategy team, suggest process improvements, and collaborate with various departments.

How does Lucid Software promote work-life balance for its employees?

Lucid Software promotes a healthy work-life balance by allowing employees to work remotely, from one of their offices, or a combination of both, depending on the needs of the role and team.

What skills are important for this internship position?

Important skills include high attention to detail, superior customer service, the ability to work independently and collaboratively, strong communication and interpersonal skills, and the ability to manage multiple projects.

Is there an opportunity for process improvement in this internship?

Yes, the intern will have the opportunity to provide suggestions on process improvements to enhance the sales reps' experience, reduce error rates, and increase revenue retention.

How does the internship help interns in their future careers?

The internship provides hands-on experience in Revenue Operations, exposure to a professional sales environment, and the ability to develop skills in data accuracy, compliance, and collaborative problem-solving, which are valuable for future career opportunities.

What kind of company culture does Lucid Software have?

Lucid Software has a culture that values diversity, respect, inclusivity, and teamwork, as well as a commitment to innovation and excellence in all areas of the business.

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Lucid Software

The Visual Collaboration Suite to help teams see and build the future. Creators of Lucidchart, Lucidspark and Lucidscale

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Lucid is a visual collaboration suite that helps teams see and build the future. Virtual whiteboarding, intelligent diagramming, and cloud visualization empower organizations to take plans from initial ideas to successful delivery. Together, they are utilized in over 180 countries by millions of users. Ninety-six percent of the Fortune 500 use Lucidchart, and customers include Google, GE, NBC Universal, and T-Mobile. Lucid’s partners include industry leaders such as Google, Atlassian, Amazon Web Services, Salesforce, and Microsoft. Since the Utah-based company’s founding in 2010, it has received numerous awards for its business and workplace culture. Since day one, the Lucid team has been scrappy, innovative, and wildly successful. The company holds true to its core values, including teamwork over ego, innovation in everything we do, individual empowerment, initiative, ownership, and passion and excellence in every area.