Sales and Management Intern - Pittsburgh

The Buckle, Inc.

3mo ago

Applications are closed

Internship
Part-time
Off-cycle Internship
Hospitality & Retail
Pittsburgh

Requirements

Education and/or Experience:
In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary.
Additional Qualifications:
Interested in long-term commitment with Buckle
No visa sponsorship is available

Responsibilities

Sales Generation and Guest Service:
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Help Guests try on or fit merchandise
Check out and bag purchases
Prepare merchandise for alterations
Knowledgeable of all exchange and return procedures for Guests
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise
Maintain and build good Guest relationships to develop a client based business
Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
Consistently maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development:
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Maintain a positive attitude at all times creating a positive floor culture
Visual Merchandise Management:
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
Stay current on product range
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback
Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations:
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Develop and maintain knowledge of Point of Sale (“POS”) procedures
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
Additional duties as assigned
Internship Duties:
Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
Provide weekly reports and progress updates to the Area Manager and District Manager
Develop an understanding of Buckle’s products, sales presentation and merchandising process
Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results
Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include:
Build a Specific Denim Brand
Tops
Accessories
Shoes
Buckle Card
Activewear
Outerwear
Swimwear
Develop recruiting, merchandising and leadership skills
Actively participate monthly in conference calls
Take ownership and responsibility for all required assignments within the Internship.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.

The Buckle, Inc.

Retail & Consumer Goods

Industry

5001-10,000

Employees

1967

Founded Year

Mission & Purpose

Buckle operates over 440 stores in 42 states. The key to Buckle's consistent growth is the talent and dedication of its 9,000+ teammates working together with the primary focus on its mission - "Creating the most enjoyable shopping experience possible for our guests." Exceeding $1 billion in sales, Buckle has grown to become America's favorite denim destination. Buckle offers competitive wages, a flexible schedule and a generous employee discount, as well as an excellent benefits package for our full-time teammates. Visit www.buckle.jobs to learn more. Buckle is an equal opportunity employer dedicated to promoting a diverse workforce.